At a Glance
- Tasks: Engage with communities, solve problems, and support residents in feeling safe and proud of their homes.
- Company: Amplius, dedicated to building great neighbourhoods through strong relationships.
- Benefits: Flexible working, generous annual leave, career development, and health cash plan.
- Other info: Hybrid role covering West Northamptonshire, Daventry, and Leicestershire with excellent career growth opportunities.
- Why this job: Make a positive impact in people's lives while enjoying a dynamic and supportive work environment.
- Qualifications: CIH Level 3 qualification or willingness to pursue, plus experience in housing management.
The predicted salary is between 31725 - 38775 £ per year.
The Vacancy
At Amplius, we believe great neighbourhoods start with great relationships.
As a Housing Officer, you'll be out in our communities, getting to know customers, tackling issues that matter and helping people feel safe, supported and proud of where they live.
If you enjoy working with people, solving problems and making a positive difference every day, this could be the perfect role for you.
Salary
£38,746.40 (plus car allowance of £2,750.28) per year
Contract
Permanent, full time
Your week
Full time (36.25 hours Monday to Friday 9am to 5.15pm)
Location
Hybrid with a weekly presence in our Rushden or Peterborough offices (covering a patch that includes West Northamptonshire, Daventry and Leicestershire)
- Snapshot of your role
- Manage a portfolio of tenancies, ensuring compliance with agreements, policies, and relevant legislation.
- Handle a caseload of complex tenancy and neighbourhood issues, including enforcement and compliance-related cases.
- Minimise voids and support efficient re‑letting of properties while maintaining high standards.
- Carry out pre‑tenancy interviews and provide ongoing support to help customers sustain their tenancies.
- Monitor and improve estate standards, including communal areas, grounds maintenance, and safety compliance.
- Build strong relationships with local authorities, police, and community partners to address local issues and improve neighbourhoods.
- Maintain accurate case records, ensure GDPR compliance, and meet performance targets while managing your own workload.
What we're looking for
- CIH Level 3 qualification, or willingness to work towards it.
- Proven experience in estate and neighbourhood management within a housing environment.
- Experience of managing people, including providing direction and performance support where required.
- Strong understanding of housing regulation and the ability to apply this in practice.
- Experience of building effective relationships with local authorities and external partners.
- Confidence using housing management systems and maintaining accurate records.
- Ability to work flexibly across a large geographical area and prioritise a varied workload.
- A collaborative, resilient approach with the ability to remain calm and effective when handling complex situations.
- Important
DBS clearance, a full UK driving licence, willingness to travel, and right to work in the UK are all essential requirements for this role. We do not provide sponsorship.
- Closing: 2 August
- Interviews on Teams: 12 August
Benefits
- Flexible working
- Pension contributions
- Cycle to work scheme
- Employee Assistance Programme
- State of the art IT equipment
- Volunteer days
- Pension scheme
- Life Assurance
- Health Cash Plan
- Generous Annual Leave
- Career Development
- #J-18808-Ljbffr
Housing Officer in Rushden employer: CIH International Housing Group
Porchlight is an exceptional employer dedicated to making a meaningful impact in the lives of vulnerable individuals in North Kent. With a strong commitment to employee well-being, we offer generous annual leave, a supportive pension scheme, and access to mental health resources, all within a collaborative and inclusive work culture. Our focus on professional development ensures that our staff have ample opportunities for growth while working in a hands-on role that truly makes a difference in the community.
Contact Details:
CIH International Housing Group Recruitment Team
