At a Glance
- Tasks: Lead maintenance operations in social housing, ensuring quality service and compliance.
- Company: MNM Property Services, dedicated to equality and inclusion.
- Benefits: Competitive salary, company vehicle, health perks, and ongoing training.
- Other info: Great opportunities for career progression and a supportive work environment.
- Why this job: Make a real difference in communities while advancing your career.
- Qualifications: Experience in maintenance management and knowledge of NHF Schedule of Rates.
The predicted salary is between 44000 - 50000 £ per year.
- Maintenance Repairs Manager - Social Housing
- Chingford
We are seeking an experienced Maintenance Manager to oversee the delivery of maintenance services within the social housing sector.
The successful candidate will be responsible for managing maintenance operations from mobilisation through to completion, ensuring high-quality service delivery, compliance with regulatory standards, and strong client relationships.
A key requirement for this role is a solid working knowledge of NHF Schedule of Rates (SOR), ensuring accurate pricing, cost control, and commercial management across all works.
Key Responsibilities
- Manage day-to-day operations of maintenance services, ensuring services are delivered on time, within budget, and to agreed standards
- Oversee reactive, planned, and cyclical maintenance programmes
- Ensure full compliance with health & safety regulations, company policies, and statutory requirements
- Lead, manage, and develop operational teams including supervisors, engineers, and subcontractors
- Monitor performance through KPIs and service level agreements (SLAs)
- Build and maintain strong relationships with clients, stakeholders, and residents
- Handle escalations, complaints, and complex issues professionally and efficiently
- Ensure accurate financial management, including forecasting, budgeting, and cost control
- Review and validate works using NHF SOR to ensure correct application and commercial accuracy
- Identify opportunities for continuous improvement and service efficiency
- Prepare and present regular performance and financial reports to senior management and clients
- Key Requirements
- Proven experience as a Maintenance Manager within social housing or property maintenance
- Strong working knowledge of NHF Schedule of Rates (SOR)
- Demonstrable experience managing reactive and planned maintenance
- Solid understanding of commercial and financial management
- Knowledge of relevant housing regulations, compliance, and health & safety standards
- Excellent leadership and team management skills
- Strong client-facing and stakeholder management experience
- Ability to analyse data, manage budgets, and drive performance improvements
- Proficient in relevant systems and Microsoft Office applications
What We Offer
- Competitive salary
- Company vehicle or car allowance
- Employee health and leisure plan including free GP, medical, shopping and leisure discounts, virtual Physiotherapy and health checks, gym discount membership
- Employee rewards and bonus schemes
- Referral scheme
- Ongoing training and development
- Opportunities for career progression within MNM Property Services
MNM Property Services is committed to promoting equality, diversity, and inclusion in the workplace.
We believe in creating an environment where everyone is treated fairly and with respect, and where individual differences are valued.
We welcome applications from all backgrounds and communities and are committed to ensuring our recruitment process is accessible to all.
If you require any reasonable adjustments during the application process, please let us know.
#J-18808-Ljbffr
Repairs Manager - Social Housing employer: CIH International Housing Group
Porchlight is an exceptional employer dedicated to making a meaningful impact in the lives of vulnerable individuals in North Kent. With a strong commitment to employee well-being, we offer generous annual leave, a supportive pension scheme, and access to mental health resources, all within a collaborative and inclusive work culture. Our focus on professional development ensures that our staff have ample opportunities for growth while working in a hands-on role that truly makes a difference in the community.
Contact Details:
CIH International Housing Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Repairs Manager - Social Housing
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like CIH International Housing Group, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Repairs Manager - Social Housing at CIH International Housing Group.
We think you need these skills to ace Repairs Manager - Social Housing
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at CIH International Housing Group
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
