At a Glance
- Tasks: Support residents and manage the estate while ensuring a safe and welcoming environment.
- Company: Join McCarthy Stone, a respected leader in retirement living.
- Benefits: Enjoy 24 days annual leave, pension plan, and health screening.
- Other info: Flexible hours with opportunities for career progression in a supportive environment.
- Why this job: Make a positive impact on older people's lives in a rewarding role.
- Qualifications: Customer service experience and excellent communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
McCarthy Stone is seeking a Relief House Manager to cover ad-hoc shifts at our estates around Barnet, North London. Flexible hours will be agreed with the Operations Manager and the role offers an hourly rate of £14.50 plus mileage reimbursement.
About the Role
As a Relief House Manager you will maintain the high-quality service our residents expect. Your responsibilities will include:
- Welcoming new homeowners and helping them settle in
- Providing a friendly front-of-house service and assisting visitors
- Offering support, guidance, and communication between homeowners, families, and service partners
- Managing the estate, ensuring it is safe, secure, and well-maintained
- Responding to emergencies with professionalism
- Facilitating social interactions and helping homeowners enjoy their retirement
Who You Are
The ideal candidate will have:
- Excellent communication skills and a "can-do" attitude
- Extensive experience in a customer service role
- A professional approach with high standards
- Flexibility and reliability for out-of-hours calls
- Resilience and effective problem-solving skills
- Basic health and safety awareness (preferred)
- Good computer literacy, including Microsoft Word and Outlook
- First aid qualifications (preferred)
Why Work with McCarthy Stone
Recognised as a great place to work, this role is a chance to make a positive impact on the lives of older people. We celebrate diversity and welcome applications from all backgrounds.
Benefits
- 24 days annual leave
- Pension plan
- Life assurance
- Employee assistance helpline
- Health screening
- Eyecare voucher scheme
- Long service award
- Group personal pension
- Medical screening
- Comprehensive induction and training
- Excellent career progression opportunities
- Chance to work in stunning surroundings
Relief House Manager employer: CIH International Housing Group
McCarthy Stone is an exceptional employer, offering a rewarding opportunity as a Relief House Manager in the vibrant area of Barnet, North London. With a strong commitment to employee well-being, we provide generous benefits such as 24 days of annual leave, a pension plan, and comprehensive training, all within a supportive and inclusive work culture that values diversity. Join us to make a meaningful impact on the lives of older residents while enjoying excellent career progression opportunities in a beautiful setting.
Contact Details:
CIH International Housing Group Recruitment Team
