At a Glance
- Tasks: Lead a team to support customers at risk of eviction and prevent homelessness.
- Company: Join Raven, a company dedicated to creating a diverse and inclusive workplace.
- Benefits: Enjoy competitive salaries, flexible working, and extensive wellbeing support.
- Other info: Hybrid working model with opportunities for career growth and development.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Knowledge of housing legislation and experience in safeguarding vulnerable adults required.
The predicted salary is between 30000 - 40000 € per year.
Full time - 36 hours per week, up to 24 months fixed term contract. Hybrid working - expected office days 2-3 days per week.
The overall purpose of this role is to lead the Parashoot Housing Support Team to deliver a customer‑focused, efficient, high performing service in line with contractual requirements, supporting customers who are at risk of eviction to avoid them becoming homeless. Maintain high-quality support to customers by overseeing timely assessments, interviews, and support planning for all potential and current residents, ensuring their needs are met from the outset. Ensure that all relevant customers are safeguarded as appropriate using safeguarding policies and lodging reports with multi‑agency safeguarding hub triage as necessary. Promote positive outcomes for customers by supporting staff to coordinate with external agencies (e.g., social workers, probation, healthcare), ensuring customers receive appropriate care and intervention. Represent the service at internal and external meetings, providing updates and contributing to partnership working that supports strategic goals and improved service integration.
For this role, we are looking for someone with the following:
- Knowledge of Housing Legislation.
- Knowledge and experience of safeguarding vulnerable adults.
- Experience of multi‑agency working to secure positive outcomes for service users, including with local authorities, safeguarding boards or social care teams.
- Full clean driving licence.
- DBS clearance will be required for this role.
What Raven will offer in return:
- Competitive salaries
- Fantastic work/life balance with flexible working and generous leave entitlement
- Strong focus on learning and development, with opportunities to grow your skills and career
- Enhanced maternity, paternity, and adoption pay
- Funded health cash plan
- Extensive wellbeing support
- Voucher‑based recognition scheme
- Retail discounts
Diversity and Inclusion: Raven are focused on creating a diverse and inclusive workplace. We encourage applications from all candidates, including minority ethnics, the LGBTQ+ community, people with disabilities and long‑term health conditions, neurodivergent people, parents, carers, and people from lower socio‑economic backgrounds. As a Disability Confident Committed employer, we run a guaranteed interview scheme for disabled applicants. If you meet the essential criteria listed in the job description for this position and would like to be considered under this scheme, please state this in your application or email recruitment@ravenht.org.uk.
Housing Support Manager in Redhill employer: CIH International Housing Group
Raven is an exceptional employer that prioritises a supportive and inclusive work culture, offering a competitive salary and a fantastic work/life balance through flexible working arrangements. With a strong commitment to employee development, staff can access numerous growth opportunities and extensive wellbeing support, making it an ideal place for those passionate about making a meaningful impact in the housing sector.
Contact Detail:
CIH International Housing Group Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Support Manager in Redhill
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector or related fields. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Prepare for those interviews! Research common questions for Housing Support Manager roles and practice your responses. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Showcase your passion for helping others! During interviews, share specific examples of how you've made a positive impact on vulnerable individuals or communities. This will demonstrate your commitment to the role and align with Raven's values.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Raven.
We think you need these skills to ace Housing Support Manager in Redhill
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role of Housing Support Manager. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Experience:When detailing your past roles, focus on your knowledge of housing legislation and safeguarding vulnerable adults. We want to see real examples of how you've worked with multi-agency teams to achieve positive outcomes.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points stand out. This will help us quickly see why you're a great fit for the team.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved.
How to prepare for a job interview at CIH International Housing Group
✨Know Your Housing Legislation
Brush up on your knowledge of housing legislation before the interview. Be prepared to discuss how these laws impact the support you provide to customers, especially those at risk of eviction. This shows that you’re not just familiar with the rules but also understand their practical implications.
✨Showcase Your Safeguarding Experience
Highlight any experience you have with safeguarding vulnerable adults. Be ready to share specific examples of how you've implemented safeguarding policies in past roles. This will demonstrate your commitment to protecting those in need and your ability to navigate complex situations.
✨Emphasise Multi-Agency Collaboration
Prepare to talk about your experience working with various agencies, such as social workers or healthcare providers. Think of a few success stories where your collaboration led to positive outcomes for service users. This will illustrate your teamwork skills and your understanding of the importance of a holistic approach.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in real-life situations. Practice responding to hypothetical scenarios related to housing support and safeguarding. This will help you articulate your thought process and decision-making skills effectively during the interview.
