At a Glance
- Tasks: Support homeless households in temporary accommodation with practical help and advice.
- Company: Join Gateshead Council, dedicated to providing top-notch service and making a real difference.
- Benefits: Enjoy competitive pay, generous leave, pension contributions, and health perks.
- Other info: This is a fixed-term role for 12 months with opportunities for personal growth.
- Why this job: Make a positive impact while developing your skills in a supportive environment.
- Qualifications: Minimum of 5 GCSEs or equivalent; experience with vulnerable households is essential.
The predicted salary is between 28800 - 43200 £ per year.
P544383 - Homeless Support Worker
Job description
Homeless Support Worker
1 x Fixed Term for 12 months role available.
Do you want a role where you\'re recognised for what you do, given the opportunity to thrive and have the chance to be the best version of yourself? Do you want to work with us in helping to create spaces that are great to work and/or live in? If so, please keep reading as you\'re just what we\'re looking for!
We have an exciting opportunity for a full-time Homeless Support Worker to join our brilliant team whose ambition is to deliver on the promises we make to our customers. Interested in joining a great organisation with an employee offer and experience that rivals others, then this could be an opportunity you just don\'t want to miss.
Please take a look at the full job profile via this link JOB PROFILE. It\'s important that you read it in full and check that you meet the essential criteria.
About the role....
Opportunities have arisen in the Housing Solutions Team for the role of Homeless Support Worker. We have one full-time role available. This is available on a permanent contract.
Reporting to the Housing Solutions Team leader, you will be responsible for the day-to-day support of homeless households in temporary accommodation.
You will be required to provide practical help and advice to homeless households with complex needs.
We are seeking a dynamic, self-motivated individual with a passion and commitment to support homeless households. You will have a wealth of experience in assisting customers in a wide range of situations, a strong commitment to excellent customer care, equality, diversity, and inclusion. You will be an excellent communicator both verbally and in writing and be able to present confidently to groups of customers.
It is vital that you can demonstrate that you have excellent organisational and time management skills with the ability to empathise and help others, and can demonstrate competence to work on your own initiative.
It is essential that you have a minimum of 5 GCSEs or equivalent. You will need to be able to demonstrate experience of working with and supporting vulnerable households.
A bit about Gateshead Council...
We\'re truly committed to providing our customers with the highest quality of service, and we need like-minded people who can help us deliver a sector-leading service. We need people who want to make a difference, who are talented, possess the right knowledge and skills, and who want to have the chance to demonstrate how good they are.
What\'s in it for you? Well, there\'s so much on offer and here\'s just a few of the highlights!
- You\'ll be paid a competitive salary plus additional allowances where relevant.
- We\'ll help you save for your future with an outstanding employer contribution to your pension of approximately 18.9% per year.
- You\'ll get a generous annual leave package of 27 days for new employees, rising to 31 days after 5 years\' continuous local government service.
- You have the chance to buy up to 10 additional holidays per year.
- You\'ll have access to great health and wellbeing support, including discounted membership to GO Gateshead Leisure Services and ability to use our cycle to work scheme.
- We\'ll give you the chance to take advantage of various offers and discounts on shopping and household spend, including O2, Virgin Media, and Dell.
It\'s time to apply!
We\'re delighted that you want to come and work with us. It\'s important that you read the job profile in full and check that you meet the essential criteria, because when we start choosing people to come and meet us, we\'ll be checking to ensure that they meet the essential criteria as set out in the job profile.
All we need from you is a completed application form which you can do online at www.gateshead.gov.uk to demonstrate you meet the essential criteria of the role. Please submit your application form electronically by no later than midnight on Wednesday 30th July 2025.
For an informal discussion or if you need any assistance, please contact Grae Downey on 07562435747 or by email at gradowney@gateshead.gov.uk.
#J-18808-LjbffrP544383 - Homeless Support Worker in Gateshead employer: CIH International Housing Group
Gateshead Council is an exceptional employer dedicated to making a meaningful impact in the community, particularly through the role of Homeless Support Worker. With a strong commitment to employee wellbeing, we offer competitive salaries, generous leave packages, and extensive health support, all within a collaborative and inclusive work culture that fosters personal and professional growth. Join us in our mission to provide top-tier services while enjoying unique benefits like discounted leisure memberships and additional holiday options.
Contact Details:
CIH International Housing Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land P544383 - Homeless Support Worker in Gateshead
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at CIH International Housing Group.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from CIH International Housing Group!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like CIH International Housing Group, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at CIH International Housing Group or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace P544383 - Homeless Support Worker in Gateshead
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to CIH International Housing Group:Before hitting send, make sure to tailor your application specifically to CIH International Housing Group! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at CIH International Housing Group
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
