Outreach and Engagement Recovery Coordinator - Hostels/Supported Housing

Outreach and Engagement Recovery Coordinator - Hostels/Supported Housing

Full-Time 30000 - 40000 € / year (est.) No home office possible
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At a Glance

  • Tasks: Support individuals on their recovery journey through assessments, workshops, and tailored activities.
  • Company: Change Grow Live, a charity dedicated to making a meaningful difference in people's lives.
  • Benefits: 25 days holiday, wellness hour, employee discounts, and career development opportunities.
  • Other info: Join a friendly team committed to safeguarding and confidentiality while fostering personal growth.
  • Why this job: Make a real impact by empowering individuals facing substance use challenges in a supportive environment.
  • Qualifications: Lived experience or understanding of substance use, strong communication skills, and a desire to learn.

The predicted salary is between 30000 - 40000 € per year.

Change Grow Live is a charity driven by the belief that we can make a meaningful difference in people's lives. We provide compassionate, person‑centred support in a safe and inclusive environment, respecting and valuing each individual. We are looking for an Outreach and Engagement Worker to join our outreach and engagement team in our vibrant Newham service. In this role, you'll work across our three hubs and within the community, partnering with various agencies particularly temporary accommodation services and hostels in Newham to provide tailored support for individuals facing substance use challenges, particularly those with additional barriers such as homelessness, language needs, or no recourse to public funds (NRPF).

Location: Newham

Full Time Hours: 37.5 hrs per week

Contract: Fixed Term Contract until 31st March 2027

What You'll Be Doing

  • Building Trust and Supporting Recovery: You’ll be there from the very first contact, guiding individuals through assessments, planning, and onward referrals, ensuring they receive the support they need.
  • Creating Safe and Engaging Spaces: You’ll deliver workshops and group sessions on topics such as managing emotions, improving sleep, and building healthy relationships, adapting your approach to meet individual needs.
  • Promoting Growth and Independence: You’ll encourage resilience, peer connections, and self‑determination, empowering individuals to lead purposeful, fulfilling lives.
  • Reducing Harm and Fostering Integration: You’ll help reduce the risks associated with substance use and support people in reconnecting with their communities.
  • Championing Advocacy and Access: You’ll advocate for individuals to access services and resources, ensuring no barriers stand in their way.
  • Contributing to Meaningful Activities: You’ll help design, deliver, and evaluate group activities that are creative, impactful, and tailored to those you support.

About you

  • Lived Experience or Understanding of Substance Use Challenges: Your personal journey or understanding of substance use and recovery gives you a unique perspective and ability to empathise with those you support.
  • A Desire to Lead and Inspire: If you are not experienced in facilitating groups yet, you are eager to learn. You are confident in building connections, engaging others, and handling challenges with empathy and professionalism.
  • Strong Interpersonal and Communication Skills: You are a great listener, a clear communicator, and comfortable learning new IT skills to enhance your work.
  • Proactive and Eager to Learn: You bring energy and initiative, ready to develop your skills, manage your time effectively, and embrace challenges with a positive outlook.
  • Awareness of Mental Health and Recovery: Whether through experience or curiosity, you are passionate about understanding mental health and the journey to recovery, and you are ready to expand your knowledge in these areas.
  • Team‑Oriented and Collaborative: You work well with others, valuing the strengths of diverse teams and building strong relationships with professionals, stakeholders, and the community.
  • A Commitment to Making a Difference: You understand the importance of safeguarding and confidentiality and are eager to grow, improve, and contribute to the success of the team and the people we support.

What We Offer

  • 25 days holiday (plus bank holidays), increasing with length of service (up to 30 days).
  • Paid ’Wellness’ hour each week and access to a dedicated Wellness Hub.
  • Employee Assistance Programme and access to staff discounts for shopping, cinema, and more.
  • Contributory pension scheme.
  • A friendly and supportive team environment.
  • Training and development opportunities to help you grow your career.
  • A refer‑a‑friend scheme with a reward if the candidate is successful.

If you have any questions or concerns regarding this opportunity, please contact: Hannah Bridges | hannah.bridges@cgl.org.uk

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Outreach and Engagement Recovery Coordinator - Hostels/Supported Housing employer: CIH International Housing Group

Change Grow Live is an exceptional employer that prioritises compassionate, person-centred support in a vibrant and inclusive environment. Located in Newham, we offer a supportive team culture, extensive training and development opportunities, and a commitment to employee wellness, including a paid 'Wellness' hour each week. Join us to make a meaningful impact in the lives of individuals facing substance use challenges while enjoying generous holiday allowances and a collaborative work atmosphere.

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Contact Detail:

CIH International Housing Group Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Outreach and Engagement Recovery Coordinator - Hostels/Supported Housing

Tip Number 1

Get to know the organisation! Research Change Grow Live and their values. When you understand their mission, you can tailor your conversations to show how your skills and experiences align with what they stand for.

Tip Number 2

Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for standing out in the interview process. We all love a good chat!

Tip Number 3

Practice makes perfect! Prepare for common interview questions related to outreach and engagement. Think about your lived experiences and how they can help you connect with individuals facing challenges. We want to hear your story!

Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!

We think you need these skills to ace Outreach and Engagement Recovery Coordinator - Hostels/Supported Housing

Lived Experience or Understanding of Substance Use Challenges
Strong Interpersonal Skills
Communication Skills
Group Facilitation Skills
Empathy
Proactive Attitude
Time Management

Some tips for your application 🫡

Be Authentic:When writing your application, let your true self shine through. Share your personal experiences or insights related to substance use and recovery, as this will resonate with us and show your genuine passion for the role.

Tailor Your Application:Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. Highlight how your background aligns with our mission at Change Grow Live, especially in supporting individuals facing challenges.

Showcase Your Skills:Don’t forget to emphasise your interpersonal and communication skills! We’re looking for someone who can connect with others, so share examples of how you’ve successfully engaged with people in the past.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right place and shows your enthusiasm for joining our team at Change Grow Live!

How to prepare for a job interview at CIH International Housing Group

Know Your Stuff

Before the interview, make sure you understand Change Grow Live's mission and values. Familiarise yourself with their approach to supporting individuals facing substance use challenges. This will help you connect your own experiences and skills to what they’re looking for.

Showcase Your Empathy

In this role, empathy is key. Be prepared to share examples from your own life or work where you've supported someone through a tough time. Highlight how your lived experience or understanding of substance use can help you relate to those you’ll be working with.

Engage with Questions

Prepare thoughtful questions about the role and the team. Ask about the types of workshops you might lead or how they measure success in their outreach efforts. This shows your genuine interest and helps you assess if the role is right for you.

Demonstrate Team Spirit

Since collaboration is crucial, think of examples that showcase your ability to work well in a team. Discuss how you’ve built relationships with colleagues or community members in the past, and express your enthusiasm for contributing to a supportive team environment.