At a Glance
- Tasks: Deliver high-quality housing and wellbeing services, promoting independence and social connection.
- Company: Join Places for People, a leading UK Social Enterprise focused on community spirit.
- Benefits: Enjoy competitive salary, generous holiday, pension contributions, and exclusive discounts.
- Other info: Fixed term contract until March 2027 with opportunities for ongoing training.
- Why this job: Make a real difference in people's lives while building vibrant communities.
- Qualifications: Experience in customer-facing roles and strong communication skills are essential.
The predicted salary is between 31500 - 38500 £ per year.
At Places for People, we hire People, not numbers! Experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we don't discriminate based on any protected attribute. In fact, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.
Please note: This is a fixed term contract until 31st of March 2027.
More about your role
You’ll deliver high-quality housing and wellbeing services that promote independence, safety and social connection. You’ll welcome new customers, support them to settle in, understand their individual needs and keep support plans up to date. You’ll help create a vibrant scheme by encouraging engagement, social activities and use of communal spaces, while building strong relationships with customers, families, colleagues and external partners. You’ll manage tenancies end-to-end, respond to concerns early, support customers with queries, and help prevent issues from escalating. You’ll also play a key role in maintaining a safe and well-managed environment, working with contractors and partners to manage health and safety, compliance, repairs and adaptations, while contributing ideas to improve services and support the growth of Living Plus.
More about you
You’re people-focused, approachable and confident building relationships with a wide range of individuals. You communicate clearly, handle challenging situations calmly and care about delivering great service. You’re organised, comfortable using IT systems and able to manage a varied workload while keeping accurate records. Most importantly, you share Living Plus and Places for People values and are motivated by helping older people live well, independently and with dignity.
Essential criteria
- Experience working in a customer-facing role, engaging positively with a diverse range of people
- Strong communication and resilience, with the ability to handle challenging situations sensitively
- Good IT skills, including confidence using Microsoft and web-based systems
Benefits
- Competitive salary with annual reviews
- Matched pension contributions up to 7%
- 35 days holiday (including bank holidays) - with the option to buy/sell days
- Ongoing training and development
- Discounts and exclusive offers from top retailers, cinemas, and more
Housing and Wellbeing Coordinator in Norwich employer: CIH International Housing Group
Porchlight is an exceptional employer dedicated to making a meaningful impact in the lives of vulnerable individuals in North Kent. With a strong commitment to employee well-being, we offer generous annual leave, a supportive pension scheme, and access to mental health resources, all within a collaborative and inclusive work culture. Our focus on professional development ensures that our staff have ample opportunities for growth while working in a hands-on role that truly makes a difference in the community.
Contact Details:
CIH International Housing Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing and Wellbeing Coordinator in Norwich
✨Get Involved in Local Community Projects
One of the best ways to land a temporary role in social work is to dive headfirst into local community projects. Volunteer your time or skills at local charities or community centres to not only gain experience but also to connect with professionals in the field. They might just have some insider knowledge on temporary positions that pop up!
✨Engage with Social Work Networks
Join online forums and social media groups specifically for social workers. Platforms like Facebook or LinkedIn have dedicated groups where professionals share temporary job opportunities. Being an active member can help you stay in the loop and even get recommendations from those already in the field.
✨Attend Workshops and Seminars
Keep an eye out for workshops, seminars, or conferences related to social work in your area. These events aren't just great for learning; they're also hotbeds for networking! You never know who might be hiring or can point you towards a temporary position while you're soaking up new skills.
✨Apply Directly Through Our Website!
When you spot a role that piques your interest, especially for a temporary position, make sure to apply directly through our website! This not only shows your commitment to CIH International Housing Group, but also gives you an edge by putting your application right in front of the hiring team. Let’s get you moving on that path to your next opportunity!
We think you need these skills to ace Housing and Wellbeing Coordinator in Norwich
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let's highlight why you're passionate about social work and how your values align with those of CIH International Housing Group. Share specific experiences where you made a difference, as this field thrives on genuine motivation and connection.
Demonstrate Relevant Experience:When listing your experience, focus on any internships, volunteer roles, or temporary positions you've had in social work or related fields. Those skills are gold! Think about situations where you helped individuals or communities, and don't forget to mention any relevant certifications, like safeguarding or mental health first aid.
Keep It Concise and Relevant:Remember, for a temporary role, hiring managers want to see how you fit in and can hit the ground running. Keep your CV clear and to the point, showcasing only the experience that really matters for the role at CIH International Housing Group. We recommend a two-page limit – make every word count!
Emphasise Flexibility and Adaptability:Considering this is a temporary position, it's vital to show you can adapt to new environments quickly. In your application, highlight any past experiences where you had to adjust to different teams or roles smoothly. This shows you understand the nature of temporary work and are ready for the challenge!
How to prepare for a job interview at CIH International Housing Group
✨Sharpen Your Empathy Skills
In social work, it's all about understanding and connecting with people from diverse backgrounds. Make sure to prepare some examples from your experience where you've demonstrated empathy and resilience. Practising active listening techniques can help you articulate your approach during the interview with CIH International Housing Group.
✨Know Your Frameworks
Familiarise yourself with key social work theories and frameworks, like the ecological systems theory or person-centred approaches. These concepts might pop up during your interview for the temporary Housing and Wellbeing Coordinator role at CIH International Housing Group, so it's good to have a couple of insights ready to share.
✨Highlight Flexibility and Adaptability
Since this is a temporary position, showcasing your flexibility is key. Be prepared to discuss past experiences where you quickly adapted to new environments or changing client needs, which is crucial in the dynamic world of social work.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions that test your decision-making skills and ethical judgement. Think about how you would handle specific challenges you might face in the field. Having a clear structure for your answers will show CIH International Housing Group that you can think critically and act effectively under pressure.
