CIH International Housing Group is seeking an experienced Complaints Team Manager for our Northwich office. This full-time, office-based role runs 8am–6pm and leads the day-to-day complaints service with a focus on customer outcomes and continuous improvement.
You will develop a clear complaints strategy, oversee complex investigations, and collaborate with property management, finance, repairs, legal and supplier teams to drive sustainable improvements.
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Senior Complaints Leader - Strategy & Customer Outcomes in Northwich employer: CIH International Housing Group
Transform Housing & Support is an exceptional employer dedicated to making a meaningful impact in the lives of vulnerable individuals. Located in Reigate, our supportive work culture fosters personal and professional growth, offering tailored training programmes and flexible working arrangements to help you thrive. With a strong focus on employee wellbeing and a commitment to diversity, you'll find a rewarding career where your contributions truly matter.
Contact Details:
CIH International Housing Group Recruitment Team
