Neighbourhood Coordinator

An exciting opportunity has arisen for somebody to take on a vibrant and rewarding role within the Housing Sector. Working for Aspire Housing, delivering a dynamic housing and tenancy management service within Newcastle Under Lyme and further afield. Engaging with our customers and communities being at the forefront of the role, delivering the 'People First' ethos throughout.

This is a fantastic opportunity to utilise your housing knowledge and experience to work with an innovative team to meet the demands of the service around housing, tenancy, and neighbourhood management objectives. Enhance performance and delivery for Aspire Housing, supporting a team to deliver customer centric services.

To take responsibility for working in a locality focused team, bringing your knowledge and experience to make a positive difference for our customers. To develop partnerships and attend relevant meetings which support key objectives. Lead on community events and projects which are aligned to the locality working model. Support with the development of the service to ensure it continues to meet the needs of the customer and business. To take a leading role, providing expert services to the team on tenancy and estate management cases.

In return we can offer you:

• Belonging to a team who make a difference to our community and value equality, diversity and inclusion
• An ambitious, creative and collaborative working environment
• Flexible agile approach to home working with training being provided face to face
• Competitive rates of pay
• A generous company pension scheme
• A full benefits and discounts platform
• 23 days holiday (pro rata) + bank holidays + 3 concessionary days at Christmas
• Holiday buy, comprehensive employee assistance program, tech and annual saving schemes
• 2 Volunteer days per year to support the community
• Wellbeing, health drop ins and stay safe provisions to look after you at work
• Option to join the medical health cash plan

This post is subject to a satisfactory Basic DBS check.

Who we are: Aspire Housing is a leading housing provider, property developer and place shaper based in Newcastle-under-Lyme. Created in July 2000, we own and manage more than 9,500 homes and support around 19,000 customers across Staffordshire and Cheshire. Our profits are reinvested in new homes, in revitalising communities and in a comprehensive range of innovative support services designed to transform lives. Putting People First has always been part of our ethos and is central to our purpose to deliver safe, decent homes and excellent housing services through our talented Aspire team.

We do this by embracing our values; by championing the customer, building togetherness, and being professional. Our values reflect what's most important to our colleagues and customers and are at the heart of Aspire.

Our journey: We believe that quality time outside the office is vital to our employees' satisfaction at work. That's why we encourage our managers and employees to promote a healthy work-life balance by enabling people to work flexibly, balancing the needs of the business with the needs of the individual.

Learning and development: We believe in developing all our employees. Our e-learning academy offers a range of programmes across all areas of our business from leadership and management to operations and customer service. We regularly run learning campaigns such as Dementia awareness training to support our customers and improve our services.

We value our people: We want to work with the best talent which is why we offer competitive annual leave allowance with salaries based on market rates alongside saving schemes, pensions and additional perks including child-care vouchers, health cash plans and cycle to work schemes.