At a Glance
- Tasks: Lead the Housing Management team to enhance resident satisfaction and build strong community relationships.
- Company: Join L&Q, a leading housing association dedicated to providing quality homes.
- Benefits: Enjoy a competitive salary, excellent pension, generous leave, and lifestyle benefits.
- Other info: Hybrid working model with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives by ensuring they have a home they love.
- Qualifications: Proven relationship-building skills and a can-do attitude are essential.
The predicted salary is between 33688 - 33688 £ per year.
Contract Type: Perm role available in Manchester
Salary: £33,688 per annum to £37,093 per annum, dependant on experience
Grade: 7
Reporting Office: Manchester, Trafford
Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office (hybrid working)
Working Pattern: Monday to Friday 9-5
Closing Date: 18th August 2026
Interview Details: Interviews will be held face to face in our Trafford office on a date yet to be confirmed.
Benefits include:
- Excellent pension plan (up to 6% double contribution)
- 28 days Annual Leave rising to 31 days with length of service + Bank Holidays
- Westfield Health Cash Plan
- Non-contributory life assurance
- Up to 21 hours volunteering paid days
- Lifestyle benefits
- Employee Assistance Programme
- Many more
ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time.
Join our North West Housing Management Team at L&Q: L&Q is one of the UK's largest housing associations and providers of social and affordable homes. We house around 250,000 people primarily across Greater London and Greater Manchester. Our purpose is simple - to provide social homes and landlord services that everyone can be proud of.
Your impact in the role:
- Supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents.
- You will be key to improving resident satisfaction, building trust, and making sure that residents have a home that they're happy in.
- You'll be the primary relationship holder with the residents living in homes on your patch. Patches are being designed to align with local authority areas and are expected to cover around 500 - 600 homes.
What you'll bring:
- You should have a proven track record of building relationships with people and be able to communicate well with colleagues and residents.
- You'll be able to problem solve and will pride yourself on your grit and determination.
- You'll have a can-do attitude and be motivated by keeping promises to residents.
- You'll be willing to push boundaries and challenge the business where needed to achieve the very best outcomes for residents.
- You'll have excellent time management skills along with the ability to manage a complex workload whilst adhering to important deadlines.
- Stakeholder management is also key to this role and an ability to engage with a diverse customer base is essential.
- Have demonstrable experience in a similar role.
- Have a valid license and access to a car for work use.
DBS: For this post the successful candidate will need to apply for or be in possession of a Basic/an Enhanced Disclosure Barring Service certificate (DBS) to enable them to work within the team.
About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Our purpose is simple - to provide social homes and landlord services that everyone can be proud of. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England.
People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q. At L&Q, we know that diversity and inclusion make us stronger - and they're at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We're proud to be recognised for creating an inclusive workplace. We're a Disability Confident Leader (Level 3) and we've introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It's all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations.
Neighbourhood Housing Lead - North West August 2026 - 8075 in Manchester employer: CIH International Housing Group
Porchlight is an exceptional employer dedicated to making a meaningful impact in the lives of vulnerable individuals in North Kent. With a strong commitment to employee well-being, we offer generous annual leave, a supportive pension scheme, and access to mental health resources, all within a collaborative and inclusive work culture. Our focus on professional development ensures that our staff have ample opportunities for growth while working in a hands-on role that truly makes a difference in the community.
Contact Details:
CIH International Housing Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Neighbourhood Housing Lead - North West August 2026 - 8075 in Manchester
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by CIH International Housing Group.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like CIH International Housing Group.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at CIH International Housing Group.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at CIH International Housing Group. Apply directly through us to stand out!
We think you need these skills to ace Neighbourhood Housing Lead - North West August 2026 - 8075 in Manchester
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of CIH International Housing Group. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Neighbourhood Housing Lead - North West August 2026 - 8075, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at CIH International Housing Group
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of CIH International Housing Group. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
