At a Glance
- Tasks: Lead a team to deliver top-notch housing management and support services.
- Company: Join Waythrough, a leading mental health and social support charity in England.
- Benefits: Enjoy 27 days of annual leave, rising to 32, plus competitive salary and professional development.
- Other info: Dynamic role with opportunities for personal growth and making lasting change.
- Why this job: Make a real difference in your community and help others live healthier, independent lives.
- Qualifications: Experience in housing management and strong leadership skills are essential.
The predicted salary is between 38960 - 56010 £ per year.
Location: Northwest with regional travel when required
Working Hours: 25 hours per week
Contract type: Permanent
Salary: £38,960 - £56,010 FTE (pro rata based on 25 hours)
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we've created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services - and it's all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it's a chance to build meaningful relationships and create lasting change.
As the Housing Manager, you will lead a team delivering high‑quality housing management and tenancy sustainment services across your region. You'll provide day‑to‑day support, guidance, and oversight to ensure properties are safe, compliant, and well‑managed, while helping residents maintain their tenancies.
You’ll play a key role in driving performance, meeting KPIs and Tenant Satisfaction Measures, and working collaboratively with colleagues and stakeholders to continuously improve services.
Key Duties
- Lead and support a team delivering housing and tenancy services
- Manage property performance, including voids, arrears, and compliance
- Provide guidance on safeguarding, risk, and anti‑social behaviour
- Monitor performance against KPIs and ensure accurate reporting
- Support audits, inspections, and service improvements
- Build strong relationships with internal and external partners
- Promote resident engagement and involvement
About You
You will be an experienced housing professional with strong leadership skills and a passion for delivering quality services. You will have:
- Experience in housing management, ideally with vulnerable or complex needs
- Strong knowledge of tenancy management, arrears, and housing processes
- The ability to manage priorities and make sound decisions
- Excellent communication and stakeholder engagement skills
- A proactive, solutions‑focused approach
- A relevant housing or management qualification (or willingness to work towards one) is desirable.
What We Offer
27 days' annual leave, rising to 32 after 1 year (plus...
Housing Manager in Manchester employer: CIH International Housing Group
Waythrough is an exceptional employer dedicated to making a real difference in the community, offering a supportive work culture that values collaboration and employee growth. With competitive salaries, generous annual leave, and opportunities for professional development, our Housing Manager role provides a meaningful career path where you can lead a passionate team and positively impact the lives of those facing challenges. Join us in creating lasting change while enjoying the benefits of working within one of England's largest mental health and social support charities.
Contact Details:
CIH International Housing Group Recruitment Team
