At a Glance
- Tasks: Manage homestay records and support students with accommodation needs.
- Company: Join a world-renowned organisation in a vibrant international environment.
- Benefits: Flexible hours, social events, training, and career growth opportunities.
- Other info: Live-in position available with accommodation provided.
- Why this job: Make a difference in students' lives while boosting your CV.
- Qualifications: Experience in customer service and strong organisational skills required.
The predicted salary is between 12 - 15 £ per hour.
Position Details:
- Start date: June 2026
- Full-time, hourly paid, flexible hours
- 5 days a week
Responsibilities:
- Process and maintain homestay accommodation records using EF's accommodation database.
- Recruit, market, evaluate, and select suitable homestay accommodation.
- Implement plans to optimize host family retention.
- Handle general daily student enquiries, logging all student communication on records.
- Follow up on accommodation issues raised in student evaluations.
- Escalate concerns to managers or sales offices when appropriate.
- Assist students and sales offices with accommodation requests/changes and keep the in‐house booking system up to date.
Requirements:
- Previous experience in tele‐sales and/or face‐to‐face customer service.
- Experience in a language‐learning environment (desired).
- Organised with a high level of attention to detail.
- Capable of using initiative.
- Complete fluency in English.
- Right to work in the UK upon commencement of your contract.
- All offers are subject to a clear enhanced DBS check and two references.
Benefits:
- Work in a truly international environment.
- Boost your CV with a world‐renowned organisation.
- Regular social events.
- Online and in‐person training.
- Ambition is nurtured and career enhancement opportunities are available post‐summer.
- Staff are encouraged to innovate, take ownership of ideas and bring them to fruition.
- Access to EF Hello language learning.
- Option to be a live‐in position where accommodation and board are provided in return for residential duties (conditions apply).
EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience, and everything else that makes you unique. All positions are subject to safeguarding and background checks, including a clear DBS check and references. Appropriate suitability checks will be required prior to confirmation of appointment.
Accommodation Coordinator in Manchester employer: CIH International Housing Group
EF is an exceptional employer, offering a vibrant and inclusive work culture that thrives on innovation and personal growth. As an Accommodation Coordinator, you will enjoy flexible hours, opportunities for career advancement, and the chance to work in a truly international environment, all while being part of a world-renowned organisation that values diversity and fosters a sense of belonging.
Contact Details:
CIH International Housing Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Accommodation Coordinator in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at EF. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions for accommodation coordinators. Practice your responses and think of examples from your past experiences that showcase your skills in customer service and organisation.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, let your enthusiasm for the role shine through. They want to see how you’d fit into their team and culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the EF family.
We think you need these skills to ace Accommodation Coordinator in Manchester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Accommodation Coordinator role. Highlight your relevant experience in customer service and any previous work in a language-learning environment. We want to see how you fit into our team!
Show Off Your Organisational Skills:Since this role requires a high level of attention to detail, don’t forget to mention any experiences where you've successfully managed records or handled multiple tasks at once. We love seeing candidates who can juggle responsibilities with ease!
Be Personable and Engaging:As you'll be dealing with students and host families, it’s important to convey your friendly and approachable nature. Use your application to showcase your communication skills and how you handle enquiries or issues effectively.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at CIH International Housing Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Accommodation Coordinator. Familiarise yourself with the accommodation database and think about how you would handle student enquiries or issues. This will show that you're proactive and genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since previous experience in tele-sales and customer service is key, prepare examples from your past roles where you've successfully handled customer queries or resolved issues. Highlight your ability to communicate effectively and maintain a positive attitude, even under pressure.
✨Demonstrate Organisational Skills
As this role requires a high level of organisation and attention to detail, come prepared with examples of how you've managed multiple tasks or projects simultaneously. You could even bring a simple planner or digital tool you use to stay organised, which can impress the interviewers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face in maintaining host family retention, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
