Luxury Hotel Front Office & Guest Experience Lead

Luxury Hotel Front Office & Guest Experience Lead

Full-Time On-site
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CIH International Housing Group owns a 5-star Chelsea hotel offering luxury accommodations and a refined guest experience. The House Manager will oversee Front of House daily operations, mentor the Front Office team, and cultivate a loyal guest base with a focus on service excellence.

The role requires leadership across departments, strong client relations, and the ability to act decisively during peak times and emergencies. Flexible shifts, nights and holidays are expected.

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Luxury Hotel Front Office & Guest Experience Lead employer: CIH International Housing Group

Transform Housing & Support is an exceptional employer dedicated to making a meaningful impact in the lives of vulnerable individuals. Located in Reigate, our supportive work culture fosters personal and professional growth, offering tailored training programmes and flexible working arrangements to help you thrive. With a strong focus on employee wellbeing and a commitment to diversity, you'll find a rewarding career where your contributions truly matter.

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Contact Details:

CIH International Housing Group Recruitment Team