At a Glance
- Tasks: Support tenants and landlords, manage property issues, and learn about property legislation.
- Company: Join Foxtons, London's top estate agency with a focus on exceptional service.
- Benefits: Competitive salary, hybrid working, training support, and career progression opportunities.
- Other info: Enjoy team events, volunteering days, and a culture of equity and inclusion.
- Why this job: Kick-start your career in property management with full training and a supportive team.
- Qualifications: Strong organisational skills and a problem-solving mindset; no prior experience needed.
The predicted salary is between 26000 - 30000 £ per year.
Are you looking to kick-start your career in property management? Join Foxtons in Canary Wharf as a Tenancy Coordinator and become part of a team that’s passionate about delivering exceptional service to landlords and tenants.
Whether you have some experience or are just starting out, we’ll give you the tools, training, and support to succeed. You’ll manage a portfolio of residential properties, acting as the key point of contact for tenants and landlords, and learning how to handle everything from maintenance coordination to legal and financial queries.
What you’ll be doing:
- Supporting tenants and landlords throughout the tenancy journey
- Learning to manage property issues with confidence and professionalism
- Working closely with our local offices and specialist teams
- Developing your knowledge of property legislation and best practice
We offer:
- Salary: £26,000 - £30,000 per annum, depending on experience
- Hybrid working: Flexibility to work from home once you’re fully trained
- Training & Development: Full onboarding and support to gain your ARLA qualification
- Career Progression: Regular reviews and opportunities to grow within the business
- Inclusive Culture: Equity, Diversity & Inclusion networks and Foxtons-funded social events
- Volunteering: One paid day per year to support a cause you care about
- Wellbeing Support: Enhanced sick pay, confidential support line, Mental Health First Aiders, coaching platform, and subsidised gym membership
- Team Events: Christmas Party, Summer Sports Day, and regular socials
- Family Support: Enhanced parental leave and family-friendly policies
- Pension Scheme: Contributory pension to support your future
About You
Our Tenancy Coordinators have unparalleled expertise and the drive to make it happen – it's what sets Foxtons customer service apart. So, if you take pride in making sure everything runs smoothly, always on your game, always looking to make a difference, this is the career for you.
Qualifications
- Strong organisational skills
- Excellent attention to detail
- Ability to problem solve
No previous property management experience is required, as full training and ongoing development will be provided. Prior experience in a professional customer service environment is desirable but also not essential. What it takes is a special kind of mindset and a burning ambition to succeed at Foxtons. Turn up with that, and we promise to provide all you need to excel.
About The Company
As London’s number 1 estate agency brand, our customers choose us because we get it done. And we know it’s our people that make us so successful. In over 40 years serving London and the Home Counties, we have discovered a winning formula for creating driven and ambitious professionals. This includes the best training at every stage, market-leading technology and the opportunity to work alongside some of the industry’s most influential professionals.
We’re committed to social responsibility. We offer annual paid time off for employees to volunteer at a charity of their choice. Many choose to support our partner, Single Homeless Project, London's largest homelessness charity, making a difference in 10,000 Londoners’ lives across all 32 boroughs.
Tenancy Coordinator in London employer: CIH International Housing Group
Foxtons is an exceptional employer located in the vibrant Canary Wharf, offering a dynamic work culture that prioritises employee development and inclusivity. With comprehensive training programmes, opportunities for career progression, and a strong commitment to social responsibility, employees are empowered to thrive both personally and professionally. The hybrid working model, alongside various wellbeing initiatives and team events, ensures a supportive environment where every team member can make a meaningful impact.
Contact Details:
CIH International Housing Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in property management. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Get your foot in the door by applying directly through our website. It shows initiative and gives you a better chance of being noticed by hiring managers.
✨Tip Number 3
Prepare for interviews by researching common questions in property management. Practise your answers and think about how your skills can benefit Foxtons and their clients.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a simple gesture that can leave a lasting impression and shows your enthusiasm for the role.
We think you need these skills to ace Tenancy Coordinator in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Tenancy Coordinator role. Highlight any customer service experience and organisational skills, as these are key to what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for property management and how you can contribute to our team. Don’t forget to mention why you want to work at Foxtons specifically.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in the past. We love candidates who can think on their feet and handle issues with confidence, so let us know how you’ve done this before!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team at Foxtons!
How to prepare for a job interview at CIH International Housing Group
✨Know Your Stuff
Before the interview, brush up on property management basics and familiarise yourself with common tenancy issues. Understanding the role of a Tenancy Coordinator at Foxtons will show your enthusiasm and readiness to learn.
✨Showcase Your Organisational Skills
Since strong organisational skills are key for this role, prepare examples from your past experiences where you successfully managed multiple tasks or resolved issues efficiently. This will demonstrate your ability to handle the demands of the job.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, training opportunities, and career progression. This not only shows your interest in the role but also helps you gauge if Foxtons is the right fit for you.
✨Exude Confidence and Professionalism
During the interview, maintain a positive attitude and communicate clearly. Even if you're new to property management, showing confidence in your ability to learn and adapt will leave a lasting impression on the interviewers.
