At a Glance
- Tasks: Lead product strategy for social housing software, shaping impactful solutions for real-world challenges.
- Company: Join Aareon, a pioneer in SaaS solutions for the real estate industry.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Be part of a diverse team committed to sustainable living and positive change.
- Why this job: Make a difference in social housing by improving lives through innovative technology.
- Qualifications: Deep knowledge of UK social housing and strong product management skills required.
The predicted salary is between 65000 - 75000 £ per year.
Aareon is Europe's established provider of SaaS solutions for the real estate industry and a pioneer of the sector's digital future. With its software solutions, Aareon connects people, processes, and properties, bringing the industry closer together. The Aareon Property Management System enables the efficient management and maintenance of residential and commercial properties and creates digital experiences for all stakeholders. Aareon is committed to progress, positive change, and sustainable living and working spaces for everyone.
We value a working environment in which diversity and flexibility are appreciated, cooperation in partnership and mutual support in the team are a matter of course, and learning is perceived as an opportunity. Become part of our international team! We are looking forward to meeting YOU!
Salary Range: £65,000 - £75,000 per year
Work Location: Hybrid London or Manchester
Hours per week: 37.5
Contract Type: Permanent, full-time
About Us
Aareon's vision is Sustainable spaces for all. Through technology, we enable social housing providers to effectively manage and sustain their properties, fostering better lives for tenants. Our mission is to connect people, process and property, helping social housing providers digitalise critical operations, improve resident experiences and create more effective, sustainable housing services.
The Role
We are looking for a Senior Product Manager with deep UK social housing domain knowledge to help shape the future of our social housing product portfolio. This is not a generic SaaS product role. The successful candidate will understand how social landlords operate, how housing teams make decisions, and how software can improve outcomes across residents, housing officers, repairs teams, asset teams, finance teams, compliance leaders and senior executives.
Role Purpose
As Senior Product Manager, you will own a strategically important area of our social housing product portfolio and be responsible for understanding the market, customers, regulatory environment and operational workflows, then translating that insight into clear product strategy, roadmap priorities and commercially valuable product outcomes.
Key Responsibilities
- Market, Customer and Domain Insight: Act as a credible voice of the UK social housing market, maintaining a strong understanding of customer needs, sector pressures, regulatory change and competitor activity.
- Product Strategy and Roadmap: Own the product strategy and roadmap for your area, balancing customer value, commercial impact, regulatory need, technical health and delivery capacity.
- Product Discovery and Delivery: Work closely with customers, Engineering, Design, Architecture, QA and Data teams to shape valuable, usable and deliverable product outcomes.
- Customer Experience and User Experience: Champion the importance of CX and UX in social housing software.
- Commercial and Go‐to‐Market Impact: Connect product decisions to commercial outcomes, including retention, expansion, adoption, differentiation and revenue growth.
- AI, Data and Innovation: Identify opportunities to use AI, automation and data‐led insight to improve operational efficiency, decision‐making and customer experience.
- Stakeholder Leadership: Build strong relationships across Product, Engineering, Sales, Marketing, Customer Success, Implementation, Support and senior leadership.
Essential Experience
- Deep UK social housing domain experience.
- Strong understanding of housing association, local authority or registered provider operations.
- Experience with housing management systems, tenant/resident portals, repairs platforms, asset systems, compliance systems or other social housing software.
- Knowledge of core housing workflows such as tenancy management, repairs, voids, allocations, rent, arrears, resident communication, complaints, assets or compliance.
- Understanding of the operational and regulatory pressures facing UK social landlords.
- Ability to engage credibly with housing professionals, senior customer stakeholders and internal commercial teams.
Product Management Experience
Formal product management experience is valuable, but this role is deliberately open to candidates with deep housing expertise who can demonstrate strong product potential.
Desirable Experience
- Experience with platforms such as Aareon, NEC Housing, Civica Cx, MRI, Orchard/Capita, Northgate or other housing management systems.
- Experience building or managing AI‐enabled products, automation tools or data‐led decision support in social housing, local government, public sector or other socially important sectors.
- Familiarity with using AI in the product management process.
- Understanding of how AI can support operational efficiency while managing risks around trust, transparency, data protection, bias, auditability and customer vulnerability.
- Experience improving CX and UX in complex operational software environments.
- Experience with SaaS, cloud‐native platforms, APIs, integrations, data migration or interoperability.
- Experience working with Agile delivery teams and tools such as Jira, Azure DevOps, Figma or product analytics platforms.
Why Join Us
This is an opportunity to shape software used by organisations responsible for delivering essential housing services. You will work on products that sit at the heart of social housing operations: helping providers manage homes, support residents, improve service delivery, strengthen compliance and operate more efficiently.
Senior Product Manager - Social Housing SaaS in London employer: CIH International Housing Group
Aareon is an exceptional employer that champions a collaborative and inclusive work culture, where diversity and flexibility are not just appreciated but celebrated. With a strong commitment to employee growth, Aareon offers opportunities for professional development within the rapidly evolving social housing sector, allowing you to make a meaningful impact on communities while working in a hybrid environment in vibrant cities like London or Manchester.
Contact Details:
CIH International Housing Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Product Manager - Social Housing SaaS in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the social housing sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers or during interviews, make sure to highlight your deep understanding of social housing. Share specific examples of how you've improved processes or outcomes in previous roles.
✨Tip Number 3
Prepare for those interviews! Research Aareon and its products thoroughly. Understand their mission and how your skills can contribute to their goals. Tailor your answers to show how you can help shape their social housing product portfolio.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. Make sure to submit your application directly on our site, and don’t forget to follow up. A little persistence can go a long way in landing that dream job!
We think you need these skills to ace Senior Product Manager - Social Housing SaaS in London
Some tips for your application 🫡
Know Your Stuff:Make sure you really understand the social housing sector. We want to see your knowledge shine through in your application, so do your homework on the challenges and opportunities in the market.
Tailor Your Application:Don’t just send a generic CV and cover letter. We’re looking for how your experience aligns with our needs, so customise your application to highlight relevant skills and experiences that match the job description.
Show Your Passion:Let us know why you’re excited about this role and Aareon’s mission. Share your thoughts on how technology can improve social housing and make a difference in people’s lives.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people and shows us you’re serious about joining our team!
How to prepare for a job interview at CIH International Housing Group
✨Know Your Stuff
Make sure you brush up on your knowledge of the UK social housing sector. Understand the key players, current challenges, and regulatory changes. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your Product Management Skills
Be ready to discuss your previous product management experiences, especially those related to social housing software. Prepare examples that highlight your ability to balance customer needs with commercial outcomes, and how you've successfully led product discovery and delivery.
✨Understand the User Experience
Since user experience is crucial in social housing software, think about how you've improved CX and UX in past roles. Be prepared to share specific instances where your decisions positively impacted user adoption and operational efficiency.
✨Engage with Stakeholders
Demonstrate your ability to build relationships across various teams. Think of examples where you've effectively communicated priorities and managed competing demands. This will show that you can represent the product area credibly in both internal and customer-facing settings.
