At a Glance
- Tasks: Support older adults in independent living schemes and ensure their wellbeing.
- Company: Join Abri, a leading housing provider dedicated to community and customer care.
- Benefits: Enjoy 28 days holiday, flexible working, and a generous pension scheme.
- Other info: Embrace an inclusive culture with opportunities for personal development.
- Why this job: Make a real difference in people's lives while building meaningful connections.
- Qualifications: Excellent communication skills and a full driver's licence required.
The predicted salary is between 30000 - 40000 £ per year.
Your new role
Are you friendly, highly motivated, and flexible? Do you have excellent customer service skills and go above and beyond for your customers? If so, we'd love to hear from enthusiastic professionals who have a genuine passion for doing a job well and making a real difference in people's lives. We're always on the lookout for Independent Living Partners across Hampshire, Berkshire, London and Somerset, and we're confident there will be plenty of opportunities for you here at Abri.
Our Independent Living Partners act as the first point of contact for customers living in our Independent Living schemes, which are designed for adults aged 55 and over. They play a key role in ensuring our housing‐related services are delivered to a high standard. The role is varied, ranging from completing tasks to ensure our schemes are safe, secure and compliant, to checking in on customer wellbeing, dealing with tenancy matters, and hosting community catch‐ups to bring customers together. No two days are the same when you work in our communities. Working directly within our Independent Living schemes, you'll play an integral role in building trusted, meaningful connections with our customers.
We are looking for people who have excellent communication skills, hold a full driver's licence and have access to their own vehicle, are flexible with travel requirements, and can demonstrate a good understanding of the needs of older people – most importantly, promoting their independence.
Who we are
Abri is a large housing provider who own and manage more than 58,000 homes and various community assets, serving around 113,000 customers across the South of England. We believe everyone has the right to a good quality safe, warm and sustainable home in a community where they can belong, grow and thrive.
What you can expect
- 28 days holiday + the opportunity to buy and sell holiday
- Generous pension scheme with contributions up to 10%
- Money off tons of high street and online retailers
- Life assurance of 5x your annual salary
- Generous parental and family leave
- Health and wellbeing packages
- Electric car scheme
- Personal development opportunities
- Colleague recognition scheme
- Flexible working
- Free eye tests
- Cycle to Work scheme
About you
We've all got different backgrounds, strengths and experiences. But we share the same values. It's these shared values that bring us together as one team. Our colleagues embrace these every day. Be the difference to our customers and colleagues, always curious and look for better solutions, achieve together by working in partnership with others, own it openly through working with others in an open and honest way, and finally embrace possibility and see changes and challenges as welcomed opportunities.
We also expect our colleagues to share Abri's commitment to safeguarding and promoting the welfare of children, young people and adults. If you share our values and want to make a real difference in the world, you're on to a winner and we'd love to hear from you!
Be yourself
We're committed to promoting an inclusive culture. We welcome and respect the individual differences, life experiences and knowledge that all our colleagues bring into the workplace, and we value their contribution to our amazing company. Everyone is different, everyone is unique.
Flexible working
We recognise the benefits flexible working can bring and we aim to support colleagues who need to work flexibly wherever we can, provided the needs of both Abri and the colleague can be met. Please feel free to let us know about any flexibility you might need when applying for this role. We can't promise to give you exactly what you want, but we do promise to consider it fully.
Independent Living Partner - Expression of Interest in London employer: CIH International Housing Group
Abri is an exceptional employer dedicated to making a meaningful impact in the lives of older adults across Hampshire, Berkshire, London, and Somerset. With a strong commitment to employee wellbeing, we offer generous benefits including 28 days holiday, a robust pension scheme, and personal development opportunities, all within a supportive and inclusive work culture that values flexibility and community engagement. Join us as an Independent Living Partner and be part of a team that truly believes in promoting independence and enhancing the quality of life for our customers.
Contact Details:
CIH International Housing Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Independent Living Partner - Expression of Interest in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone at Abri. A personal connection can make all the difference in landing that Independent Living Partner role.
✨Tip Number 2
Show your passion! When you get the chance to chat with someone from Abri, let your enthusiasm for helping older people shine through. Share stories that highlight your customer service skills and how you’ve made a difference in others' lives.
✨Tip Number 3
Be flexible and open-minded! The role is varied, so be ready to discuss how you can adapt to different situations. Highlight your willingness to travel and your understanding of the needs of older adults during conversations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Abri team and making a real impact in the community.
We think you need these skills to ace Independent Living Partner - Expression of Interest in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm shine through! We want to see your genuine passion for making a difference in people's lives, especially for our older customers. Share any relevant experiences that highlight your commitment to excellent customer service.
Tailor Your Application:Make sure to customise your application to reflect the specific skills and qualities we're looking for. Highlight your communication skills, flexibility, and understanding of the needs of older people. This will show us that you’re the right fit for the role!
Be Yourself:We value authenticity, so don’t be afraid to let your personality come through in your application. Share your unique experiences and perspectives that make you who you are. Remember, we’re looking for individuals who align with our values and can contribute to our inclusive culture.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, your application will go straight to us, and we can review it promptly. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at CIH International Housing Group
✨Know Your Role
Before the interview, make sure you understand what an Independent Living Partner does. Familiarise yourself with the key responsibilities, like ensuring safety and promoting independence for older adults. This will help you demonstrate your genuine passion for making a difference.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight your excellent communication skills and how you've built meaningful connections in previous roles. This is crucial for showing that you can connect with the residents you'll be serving.
✨Demonstrate Flexibility and Motivation
Be ready to discuss your flexibility regarding travel and working hours. Share instances where you've adapted to changing situations or taken initiative. This aligns with the role's requirement for a highly motivated and flexible individual.
✨Embrace Abri's Values
Familiarise yourself with Abri's values and be prepared to discuss how you embody them. Whether it's being curious, achieving together, or owning your actions, showing that you resonate with their culture will set you apart as a candidate who truly fits the team.
