At a Glance
- Tasks: Support older people to live independently and manage housing services.
- Company: MTVH, a leader in inclusive housing for the over-50s.
- Benefits: Competitive salary, full-time role, and opportunity to make a difference.
- Other info: Join a supportive team and help create vibrant communities.
- Why this job: Make a real impact in the lives of older residents every day.
- Qualifications: Experience with older residents and knowledge of housing legislation.
The predicted salary is between 32433 - 34139 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
Lambeth, SW12 0AF
Salary: £32,433 - £34,139 (Dependent upon experience)
Full Time, Fixed Term (12 Months)
Are you passionate about supporting older people to live independently in a safe and welcoming community? Join us at MTVH as a Housing with Support Manager and make a real difference every day.
About this role
Our sheltered housing service provides on-site housing management and support for customers aged 55 and over, helping them maintain independence, choice, and control over their lives. We create a vibrant and secure environment where residents can enjoy an active social life if they choose.
As a Housing with Support Manager, you'll deliver a high-quality housing management service across our schemes, ensuring properties are well-maintained, safe, and compliant. You'll be the first point of contact for residents, offering advice, support, and practical solutions to help them thrive.
What You'll Do
- Manage referrals, arrange property viewings, and assess suitability in line with our allocations policy.
- Carry out home visits after move-in and regular tenancy audits to ensure residents are settled and supported.
- Provide advice on rent management, welfare benefits, budgeting, and financial inclusion.
- Support residents to report repairs, address anti-social behaviour, and maintain safe homes.
- Promote independence by signposting to community resources and specialist services.
- Coordinate minor works through our handy person service and liaise with Asset Management for planned works.
- Arrange property adaptations to meet individual needs and maintain suitability.
What We're Looking For
Essential:
- Knowledge of legislation relevant to older residents and sheltered housing.
- Understanding of welfare benefits and tenancy rights.
- Experience supporting vulnerable older people with housing and wellbeing needs.
- Excellent communication skills and ability to work independently and as part of a team.
- Strong IT skills (Microsoft Word, Excel, Outlook) and good numeracy/literacy.
- Aware of safeguarding procedures and local support pathways.
Desirable:
- QCF Diploma or NVQ Level 3 in Health & Social Care or Housing.
Personal Attributes
- Flexible and adaptable to meet customer needs.
- Assertive yet empathetic when dealing with sensitive issues.
- Highly organised with the ability to prioritise and manage workload effectively.
Housing with Support Manager in London employer: CIH International Housing Group
At MTVH, we pride ourselves on being an exceptional employer dedicated to fostering a supportive and inclusive work environment for our Housing with Support Manager role in Lambeth. Our commitment to employee growth is evident through ongoing training opportunities and a culture that values collaboration and innovation, ensuring you can make a meaningful impact in the lives of older residents while enjoying a fulfilling career. Join us and be part of a team that not only prioritises the well-being of our community but also invests in your professional development and work-life balance.
Contact Details:
CIH International Housing Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing with Support Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the housing and support sector, especially those who work with older residents. Attend local events or join online forums to connect with others who share your passion.
✨Tip Number 2
Show off your skills! Prepare a portfolio that highlights your experience in supporting vulnerable older people. Include examples of how you've helped residents maintain their independence and well-being.
✨Tip Number 3
Practice makes perfect! Get ready for interviews by rehearsing common questions related to housing management and support. Think about scenarios where you’ve made a difference and be ready to share those stories.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our mission to support older people.
We think you need these skills to ace Housing with Support Manager in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with older residents and housing management. We want to see how your skills align with the role of Housing with Support Manager!
Showcase Your Communication Skills:Since you'll be the first point of contact for residents, it's crucial to demonstrate your excellent communication abilities. Use clear and concise language in your application to reflect this quality.
Highlight Relevant Experience:Don’t forget to mention any previous roles where you supported vulnerable individuals or worked in housing. We love seeing real-life examples that show how you can make a difference in our community.
Apply Through Our Website:For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to review your details and get back to you quickly!
How to prepare for a job interview at CIH International Housing Group
✨Know Your Stuff
Make sure you brush up on the relevant legislation and welfare benefits that affect older residents. Being able to discuss these topics confidently will show your understanding of the role and its responsibilities.
✨Show Your Empathy
As a Housing with Support Manager, you'll be dealing with vulnerable older people. Prepare examples of how you've supported individuals in sensitive situations before. This will highlight your ability to be both assertive and empathetic.
✨Demonstrate Your Organisational Skills
Think about times when you've had to manage multiple tasks or priorities. Be ready to share specific examples that showcase your organisational skills and how you effectively manage your workload.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the organisation. This shows your genuine interest in the position and helps you understand how you can contribute to creating a vibrant community for residents.
