Homelessness Prevention Visiting Officer
Grade: BR10-13
Salary: £ 4 0,352 - £ 50,867
Contract: Permanent
Working hours: Full time
Location: Bromley Civic Centre
Direc torate: Housing Planning and Regeneration - Housing Services
The London Borough of Bromley is seeking a Homelessness Prevention Visiting Off icer to manage a caseload within our Triage & Prevention Services and to play a key role in shaping the Council's approach to homelessness.
Reporting to the Team Manager Triage & Prevention you will work as part of t he Triage & Prevention Service carry out home visits for those at risk of homelessness . You will ensure services are high-performing, financially sustainable and focused on delivering positive outcomes for Bromley residents.
Key responsibilities
To manage a complex and demanding caseload in a busy and front-line pressurised service routinely undertakes home visits for those at risk of homelessness to fully understand the situation and be able to provide innovative and tailored options to prevent homelessness through the provision of advice, advocacy, negotiation and mediation to avoid the need for temporary accommodation.
To undertake home visits to verify households' circumstances and establish occupancy and ensure that those who the council has secured temporary accommodation for are residing at the temporary accommodation as their main residence.
To always perform responsibilities with a customer service and performance management focus.
Provide confident, professional advice to applicants on homelessness related matters.
F oster a culture of accountability, inclusivity and service excellence.
About You
You will bring:
- Extensive knowledge and experience, across housing.
- A strong understanding of housing legislation, regulation and current national policy.
- Proven ability to operate in a political environment and provide clear advice to applicants .
- Strong collaborative , communication and partnership-working capabilities.
Applications will be assessed based on the criteria set out in the Job Description and Person Specification, which can be found
We are forces family friendly and are part of the Armed Forces Covenant Employer Recognition Scheme (Bronze Award). We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.
We are committed to achieving equal opportunities in employment and service delivery and as a disability confident committed employer we encourage applications from people with disabilities.As part of this commitment, we will consider reasonable adjustment to support disability employment.
Please note that we do not accept CV submissions from permanent recruitment agencies.
- competitive pay,
- career average pension scheme,
- flexible working practices and the Bromley employee benefits scheme;
- Cycle2Work,
- Salary Sacrifice Lease Car,
- Technology Scheme,
- GymFlex
- a wide range of local and national discounts.
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Homelessness Prevention Visiting Officer in London employer: CIH International Housing Group
Transform Housing & Support is an exceptional employer dedicated to making a meaningful impact in the lives of vulnerable individuals. Located in Reigate, our supportive work culture fosters personal and professional growth, offering tailored training programmes and flexible working arrangements to help you thrive. With a strong focus on employee wellbeing and a commitment to diversity, you'll find a rewarding career where your contributions truly matter.
Contact Details:
CIH International Housing Group Recruitment Team
