Neighbourhood Housing Officer | Community & Tenancy Support in Leeds

Neighbourhood Housing Officer | Community & Tenancy Support in Leeds

Leeds Full-Time 30000 - 40000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Manage a portfolio of homes and provide top-notch customer service.
  • Company: Join CIH International Housing Group, a purpose-driven organisation in Leeds.
  • Benefits: Enjoy flexible hours, health benefits, and 30 days holiday plus bank holidays.
  • Other info: Be part of a supportive team with a passion for community support.
  • Why this job: Make a real difference in your community while developing your career.
  • Qualifications: Experience in housing management and a strong customer-focused mindset.

The predicted salary is between 30000 - 40000 £ per year.

CIH International Housing Group in Leeds is seeking a dedicated Neighbourhood Officer to join their Area Team. In this role, you will take ownership of a portfolio of homes, acting as the primary point of contact for customers to ensure high-quality service.

The ideal candidate will have proven experience in housing management and a strong customer-focused mindset.

Benefits include:

  • Flexible hours
  • Health benefits
  • 30 days holiday plus bank holidays

Apply today to be part of a purpose-driven organization!

Neighbourhood Housing Officer | Community & Tenancy Support in Leeds employer: CIH International Housing Group

CIH International Housing Group is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With flexible working hours, comprehensive health benefits, and generous holiday allowances, we empower our Neighbourhood Officers to make a meaningful impact in the community while enjoying a balanced work-life experience in the vibrant city of Leeds.

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Contact Details:

CIH International Housing Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Neighbourhood Housing Officer | Community & Tenancy Support in Leeds

Tip Number 1

Network like a pro! Reach out to current or former employees at CIH International Housing Group on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in a Neighbourhood Officer.

Tip Number 2

Prepare for the interview by researching common questions for housing management roles. We can even role-play with a friend to boost our confidence and nail that customer-focused mindset they’re looking for!

Tip Number 3

Showcase your experience! Think of specific examples from your past roles that highlight your skills in housing management and customer service. We want to make sure we stand out as the perfect fit for their team.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of a purpose-driven organisation like CIH International Housing Group.

We think you need these skills to ace Neighbourhood Housing Officer | Community & Tenancy Support in Leeds

Housing Management
Customer Service
Portfolio Management
Communication Skills
Problem-Solving Skills
Attention to Detail
Teamwork

Some tips for your application 🫡

Show Your Passion for Housing:When writing your application, let us see your enthusiasm for housing management. Share any relevant experiences that highlight your commitment to providing excellent customer service and how you can make a difference in the community.

Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Neighbourhood Housing Officer role. Use keywords from the job description to demonstrate that you understand what we’re looking for and how your skills align with our needs.

Highlight Your Customer-Focused Mindset:We want to know how you prioritise customer satisfaction. Include examples of how you've successfully managed customer relationships in the past, especially in challenging situations, to show us you're the right fit for our team.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!

How to prepare for a job interview at CIH International Housing Group

Know Your Housing Management Stuff

Make sure you brush up on your housing management knowledge. Familiarise yourself with the key responsibilities of a Neighbourhood Housing Officer and be ready to discuss your previous experiences in this area. This will show that you’re not just interested in the role, but that you understand it inside out.

Customer Focus is Key

Since the role emphasises a strong customer-focused mindset, think of specific examples where you've gone above and beyond for customers in past roles. Be prepared to share these stories during the interview to demonstrate your commitment to providing high-quality service.

Research CIH International Housing Group

Take some time to learn about CIH International Housing Group and their values. Understanding their mission and how they operate will help you tailor your answers to align with their goals, showing that you’re genuinely interested in being part of their purpose-driven organisation.

Prepare Questions to Ask

Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the team dynamics, challenges they face, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.