At a Glance
- Tasks: Support homeless families from sign up to move out, managing their needs effectively.
- Company: Join Knowsley Council, an award-winning Local Authority committed to fair employment.
- Benefits: Enjoy a supportive work environment with opportunities for personal and professional growth.
- Other info: Fully office-based role with no remote working options; dynamic and fast-paced environment.
- Why this job: Make a real difference in the lives of vulnerable households while developing your skills.
- Qualifications: Strong communication skills and a passion for helping others are essential.
The predicted salary is between 23970 - 26400 £ per year.
Knowsley Council is an award-winning Local Authority, named Local Authority of the Year in the Municipal Journal Awards 2024. We are an Accredited employer under the Liverpool City Region Fair Employment Charter, demonstrating our commitment to fair employment and to providing a healthy, fair, inclusive and just workplace. Come join us and be part of our success.
The Temporary Accommodation team provides support to homeless families who are owed a duty by the Council. As a Housing Officer you will be responsible for managing customers in their home from sign up to move out. You must be able to manage your time, effectively prioritise and thrive in a reactive and fast-paced environment where no two days are the same. If you have excellent communication skills and a desire to support vulnerable households, we would love to hear from you.
Responsibilities:- Manage customers in their home from sign up to move out.
- Excellent communication skills and a desire to support vulnerable households.
- Ability to manage time, prioritise effectively and thrive in a reactive, fast-paced environment.
- Fully office based; home working will not be considered.
- No compressed hours or part-time for this post.
- Closing Date: Wednesday, 1 July 2026 at 5:00pm
- Interview Date: 16 and 17 July 2026
- Ann Lowe — Ann.Lowe@knowsley.gov.uk — 0151 443 2151
- Lynnie Hinnigan — Lynnie.Hinnigan@knowsley.gov.uk
We welcome applications from residents and beyond, regardless of background, belief, or identity, recognising the value that diversity brings to our organisation. We particularly welcome applications from individuals from Black and Minority Ethnic backgrounds and candidates with disabilities as we acknowledge their underrepresentation in our workforce.
Please note sponsorship is not available for this role. We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applicants. Please upload your CV along with a supporting statement as one document in PDF or Word format, tailored to reflect the competencies within the person specification. If the CV and supporting statement do not reflect the person specification, you may be unlikely to be shortlisted.
How to apply: to upload your CV you will need to create an account with Jobs Go Public if you have not already done so. You will also be required to input your name and email address and will be invited to complete an equal opportunities questionnaire.
Temporary Accommodation Housing Officer in Knowsley employer: CIH International Housing Group
Knowsley Council is an award-winning Local Authority that prioritises fair employment and inclusivity, making it an excellent employer for those seeking meaningful work in the community. With a commitment to employee growth and a supportive work culture, you will have the opportunity to make a real difference in the lives of vulnerable households while enjoying a healthy work-life balance in a dynamic environment. Join us in our mission to provide essential support and be part of a team that values diversity and collaboration.
Contact Details:
CIH International Housing Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Temporary Accommodation Housing Officer in Knowsley
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like CIH International Housing Group, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like CIH International Housing Group and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Temporary Accommodation Housing Officer in Knowsley
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for CIH International Housing Group and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at CIH International Housing Group
✨Get to Know Public Sector Values
Before your interview with CIH International Housing Group, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for CIH International Housing Group.
