At a Glance
- Tasks: Shape housing services and support residents in a rewarding role.
- Company: Join a council committed to community welfare and inclusivity.
- Benefits: Competitive salary, diverse workplace, and opportunities for personal growth.
- Other info: Diverse and inclusive environment with a focus on safeguarding.
- Why this job: Make a real impact in your community while developing your career.
- Qualifications: Experience in housing management and strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
About the Role
This is a great opportunity for an experienced housing professional who wants to make a real impact. You will have the chance to help shape the way the service operates, put your own stamp on day-to-day practices, and contribute to the development of a responsive, resident-focused housing management offer.
As a Housing Officer, you will deliver a comprehensive housing management service for our general needs properties and act as a key point of contact for tenants. The role is varied and rewarding, covering the full range of neighbourhood housing functions, including:
- Allocations, sign‑ups and new tenancy set‑up
- Tenancy and estate management
- Anti‑Social Behaviour (ASB) case management
- Managing and minimising voids
- Supporting tenancy sustainment and early intervention
- Working closely with internal colleagues and external partners
Qualifications
- Has experience in general needs housing management within a council or housing association setting
- Is confident managing a varied caseload across different housing functions
- Takes a practical, solutions‑focused approach and enjoys working closely with residents
- Is keen to contribute ideas, improve services and help develop a growing team
- Has strong communication skills and the ability to build positive working relationships
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply. We are a Disability Confident Employer. The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable groups. As part of this commitment, any employee working in a post with children or vulnerable groups will be expected to undertake an Enhanced DBS check with or without barred list checks.
Housing Officer in Keynsham employer: CIH International Housing Group
Join a forward-thinking council that values your expertise as a Housing Officer, where you can truly make a difference in the community. With a strong commitment to employee development and a diverse, inclusive work culture, you'll find ample opportunities for growth while working collaboratively to enhance housing services. Located in a vibrant area, our team is dedicated to fostering positive relationships with residents and partners alike, ensuring a rewarding and impactful career.
Contact Detail:
CIH International Housing Group Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer in Keynsham
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and its values. Tailor your responses to show how your experience aligns with their mission, especially in areas like tenancy management and resident engagement.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on articulating your solutions-focused approach and how you've tackled challenges in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Housing Officer in Keynsham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in housing management. We want to see how your skills align with the role of a Housing Officer, so don’t hold back on showcasing your relevant achievements!
Showcase Your Communication Skills:As a Housing Officer, strong communication is key. Use your application to demonstrate how you've effectively built relationships with tenants and colleagues in the past. We love seeing examples of how you’ve tackled challenges through clear communication.
Be Solutions-Focused:We’re looking for someone who takes a practical approach to problem-solving. In your application, share specific instances where you’ve successfully managed a varied caseload or resolved issues, especially in tenancy and estate management.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter.
How to prepare for a job interview at CIH International Housing Group
✨Know Your Stuff
Make sure you brush up on your knowledge of housing management, especially in relation to general needs properties. Familiarise yourself with the key responsibilities mentioned in the job description, like tenancy management and ASB case handling. This will show that you're not just interested in the role but also understand what it entails.
✨Showcase Your Experience
Prepare specific examples from your past work that highlight your experience in managing a varied caseload and working closely with residents. Think about times when you've successfully resolved issues or improved services. This will help demonstrate your practical, solutions-focused approach.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Use your strong communication skills to engage them in conversation. Ask questions about their current challenges and share your ideas on how you could contribute to improving their housing management services.
✨Be Yourself
Don’t forget to let your personality shine through! The role is all about working closely with residents and colleagues, so showing your genuine self can make a big difference. Be enthusiastic about the opportunity to make an impact and contribute to a diverse and inclusive workplace.
