At a Glance
- Tasks: Manage housing services, ensuring safety and high living standards for residents.
- Company: Join a supportive team dedicated to enhancing residents' lives in an Extra Care scheme.
- Benefits: Enjoy discounts, health plans, generous leave, and development opportunities.
- Other info: Flexible hours and a chance to grow in a rewarding environment.
- Why this job: Make a real difference in residents' lives while developing your career in housing management.
- Qualifications: Experience in housing management and a passion for customer service are essential.
The predicted salary is between 30000 - 40000 € per year.
Hours and Shift Pattern: 30 hours per week. Monday to Friday with some flexibility.
As Housing Manager you will manage the day to day delivery of housing management services within a designated Extra Care scheme. You will ensure properties are safe, well maintained, meet residents' needs and comply with regulations. You will schedule repairs, manage contractor relationships, and focus on high standards and value for money. Customer service skills are a must, ensuring residents feel heard and that concerns are addressed as a priority. You will welcome new residents and encourage engagement with activities and events.
Key Responsibilities:
- Deliver daily housing management services for the Extra Care scheme.
- Oversee upkeep and maintenance of all properties, ensuring safety, compliance, and high living standards.
- Schedule repairs, manage contractors, and optimize value.
- Provide outstanding customer service to residents and support their independence.
- Facilitate new residents’ induction and support engagement in scheme activities.
Qualifications and Experience:
- Proven housing management experience.
- Strong understanding of health & safety and RoSH regulations.
- Experience in managing and scheduling property maintenance.
- Excellent organisational skills, including tenancy management.
- Level 4 Senior Housing & Property Management Apprenticeship / CIH Level 4 or willingness to progress toward it.
Benefits:
- Blue Light Card discount.
- Holiday trade scheme.
- Funded health cash plan.
- Occupational maternity and paternity pay.
- Pension contributions.
- Occupational sick pay.
- Lifestyle discounts.
- Car salary sacrifice and leasing scheme.
- Learning and development opportunities.
Closing Date: 8 June 2026. Role may close earlier once sufficient applications are received.
Housing Manager in Kesgrave employer: CIH International Housing Group
As a Housing Manager within our Extra Care scheme, you will thrive in a supportive work culture that prioritises resident satisfaction and employee development. We offer flexible working hours, competitive benefits including a Blue Light Card discount and funded health cash plan, and ample opportunities for professional growth, ensuring you can make a meaningful impact while enjoying a rewarding career in a vibrant community setting.
Contact Detail:
CIH International Housing Group Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Manager in Kesgrave
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for a Housing Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to housing management and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your customer service skills during interviews. Share specific examples of how you've addressed resident concerns or improved their living experience. This will demonstrate that you’re not just about managing properties, but also about enhancing community well-being.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Housing Manager in Kesgrave
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your housing management experience and any relevant qualifications. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about housing management and how you can contribute to our Extra Care scheme. Keep it friendly and professional, just like us!
Show Off Your Customer Service Skills:Since customer service is key for this role, share examples of how you've gone above and beyond for residents in the past. We love hearing about your experiences that demonstrate your commitment to making residents feel valued.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at CIH International Housing Group
✨Know Your Stuff
Make sure you brush up on housing management principles, especially around health & safety and RoSH regulations. Being able to discuss these topics confidently will show that you're serious about the role and understand the responsibilities that come with it.
✨Showcase Your Customer Service Skills
Since customer service is key in this role, prepare examples of how you've successfully handled resident concerns in the past. Think about specific situations where you made a difference and how you ensured residents felt heard and valued.
✨Demonstrate Organisational Skills
Be ready to talk about your experience in managing property maintenance and scheduling repairs. Highlight any tools or systems you’ve used to keep everything running smoothly, as this will show your potential employer that you can handle the day-to-day demands of the job.
✨Engagement is Key
Think about how you would welcome new residents and encourage their participation in activities. Prepare some ideas or initiatives you could implement to foster a sense of community within the Extra Care scheme, as this will demonstrate your proactive approach to resident engagement.
