At a Glance
- Tasks: Build relationships, manage housing issues, and ensure safe neighbourhoods.
- Company: Join Home Group, a supportive and inclusive workplace.
- Benefits: Enjoy 34 days leave, health cash plan, and flexible working.
- Other info: Work part-time with great opportunities for personal development.
- Why this job: Make a real difference in your community while growing your career.
- Qualifications: Experience in housing management and strong organisational skills required.
The predicted salary is between 32000 - 32000 € per year.
Salary £32,000 pro rata per annum plus 34 days leave, rising to 39 and a health cash plan saving you and your children over £1140 a year. Permanent, part time (22.5 hpw), 3 days per week to include every Monday. Penrith with regular work in the office in Kendal.
What you'll do:
- Build trusted relationships with customers across your patch and local communities.
- Take ownership of housing issues from first contact through to resolution.
- Manage anti-social behaviour cases early to keep neighbourhoods safe and welcoming.
- Carry out estate inspections and work with contractors to keep homes compliant.
- Work with partners to support customers and protect income for reinvestment.
Why join us:
You'll be supported by great people in our fabulous Home Group culture, where kindness, collaboration, and doing the right thing matter. You'll have room to grow, try new things, and build a long-term career, with learning encouraged at every stage. You'll be trusted to work in a way that suits you, while making a real difference every day. Be part of one of the UK's Great Places to Work!
You have:
- Experience in housing management or a similar customer focused role.
- Confidence managing anti-social behaviour and complex customer situations.
- Knowledge of housing law, safeguarding, and sustaining tenancies.
- Strong organisation skills and take ownership from start to finish.
- A full driving licence and access to a vehicle.
The practical bits:
- 3 days per week 9am-5pm to include Mondays.
- Your work will be carried out between your neighbourhoods and communities around Penrith, our office in Kendal and home.
- You need a vehicle insured for business use, and we pay your mileage.
- You need an Enhanced DBS check that we pay for.
What's in it for you?
- 34 days leave, rising to 39 (this includes bank holidays and a 'me day') and the option to buy 5 more each year.
- 2 paid volunteering days each year.
- Matching pension contribution (up to 7% and life insurance of 3x basic salary).
- Instant pay access with Stream.
- 800 discounts on shops, holidays, days out, tech and more.
For reasonable adjustments email recruitment@homegroup.org.uk.
Housing Manager in Kendal employer: CIH International Housing Group
Home Group is an exceptional employer that prioritises kindness, collaboration, and personal growth within a supportive work culture. As a Housing Manager in Penrith, you'll enjoy a flexible part-time schedule, generous leave entitlements, and opportunities for professional development while making a meaningful impact in local communities. With a commitment to inclusion and wellbeing, Home Group stands out as one of the UK's Great Places to Work, ensuring you feel valued and empowered every day.
Contact Detail:
CIH International Housing Group Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Manager in Kendal
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. Building relationships can open doors that job applications alone can't.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. At StudySmarter, we believe in kindness and collaboration, so be ready to share how you embody these traits in your work.
✨Tip Number 3
Showcase your problem-solving skills! Be ready to discuss specific examples of how you've managed anti-social behaviour or complex customer situations. We love hearing about real-life experiences!
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll be part of a team that values growth and learning every step of the way.
We think you need these skills to ace Housing Manager in Kendal
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Housing Manager role. Highlight your experience in housing management and customer-focused roles, as well as your knowledge of housing law. We want to see how you fit into our culture and values!
Showcase Your Skills:Don’t just list your skills; give us examples! Talk about how you've managed anti-social behaviour or resolved complex customer situations. We love seeing real-life scenarios that demonstrate your strong organisational skills and ownership.
Be Authentic:We value authenticity, so let your personality shine through in your application. Share why you’re passionate about housing management and how you can contribute to making communities safer and more welcoming. We want to know the real you!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our fabulous Home Group culture!
How to prepare for a job interview at CIH International Housing Group
✨Know Your Stuff
Make sure you brush up on housing management principles, especially around anti-social behaviour and housing law. Familiarise yourself with the specific challenges faced in the Penrith area, as this will show your potential employer that you're genuinely interested and prepared.
✨Showcase Your People Skills
Since building trusted relationships is key for this role, think of examples from your past experiences where you've successfully managed customer relationships or resolved conflicts. Be ready to discuss how you approach difficult situations with empathy and professionalism.
✨Demonstrate Ownership
Prepare to talk about times when you've taken ownership of a project or issue from start to finish. Highlight your organisational skills and how you ensure tasks are completed efficiently, especially in managing housing issues or inspections.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions! Inquire about the team culture, ongoing training opportunities, or how they measure success in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
