At a Glance
- Tasks: Support tenants in living independently and provide guidance on housing services.
- Company: Bromford Flagship Livewest, dedicated to solving the housing crisis.
- Benefits: Competitive salary, excellent benefits, and the chance to make a real difference.
- Other info: Flexible hours with opportunities for personal growth and development.
- Why this job: Empower individuals and strengthen communities while gaining valuable experience.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 28551 - 28551 £ per year.
We're thrilled to offer this fantastic opportunity for an Independent Living Officer here at Bromford Flagship Livewest, supporting our tenants in and around Ipswich. At Bromford Flagship Livewest, we believe everyone deserves a safe, secure place to call home – and we're on a mission to solve the housing crisis in the East of England. We're not just about homes; we're about people, communities, and helping individuals live independently with confidence and dignity.
Location: Ipswich and surrounding areas
Hours: 16 hpw
Contract: 6 month Fixed Term Contract
Salary: £28551.56 FTE per annum (Actual £7137.74)
What You'll Be Doing:
- Acting as the first point of contact for customers within the scheme
- Welcoming new residents and helping them settle in
- Providing advice and guidance on housing, tenancies, and available services
- Identifying safeguarding concerns, health & safety risks, and reporting issues appropriately
- Supporting residents’ wellbeing by signposting to relevant agencies and services
- Maintaining accurate customer records and sharing information where needed
- Promoting tenant engagement and encouraging resident participation
- Assisting with the smooth day-to-day running of the scheme
What You'll Bring:
- Strong communication and interpersonal skills
- Excellent customer service and record-keeping ability
- Knowledge of issues affecting older people and how to access support
- Ability to prioritise workload, problem-solve, and work independently
- Experience within a sheltered housing or similar environment
- Basic understanding of housing services
- GCSEs (or equivalent)
- Full UK driving licence
What We Offer:
- The opportunity to make a real difference to people’s lives and local communities
- Exposure to specialist knowledge within housing and community based services
- Strong partnership working across the organisation and with external agencies
We offer a competitive salary along with an excellent benefits package.
Independent Living Officer in Ipswich employer: CIH International Housing Group
At Bromford Flagship Livewest, we pride ourselves on being an exceptional employer dedicated to making a positive impact in the lives of our tenants and communities in Ipswich. Our supportive work culture fosters collaboration and personal growth, providing employees with opportunities to develop their skills in housing and community services while enjoying a competitive salary and comprehensive benefits package. Join us in our mission to create safe, secure homes and empower individuals to live independently with confidence and dignity.
Contact Details:
CIH International Housing Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Independent Living Officer in Ipswich
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work at Bromford Flagship Livewest. A friendly chat can open doors and give you insights that might just help you stand out.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research the company’s mission and values, especially their focus on community and independent living. Show them you’re not just another candidate, but someone who truly aligns with their goals.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on showcasing your communication skills and how you can support tenants effectively. The more comfortable you are, the better you'll perform!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and making a difference in the community.
We think you need these skills to ace Independent Living Officer in Ipswich
Some tips for your application 🫡
Show Your Passion for Community:When writing your application, let your enthusiasm for helping people shine through. We want to see how much you care about making a difference in the lives of our tenants and communities.
Tailor Your Experience:Make sure to highlight any relevant experience you have in housing or community services. We’re looking for specific examples that demonstrate your skills in communication, customer service, and problem-solving.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us see your qualifications quickly!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity.
How to prepare for a job interview at CIH International Housing Group
✨Know Your Stuff
Make sure you understand the role of an Independent Living Officer and the specific challenges faced by tenants in sheltered housing. Familiarise yourself with Bromford Flagship Livewest's mission and values, as well as the local community issues in Ipswich. This will show your genuine interest and commitment to the role.
✨Showcase Your Skills
Prepare examples that highlight your strong communication and interpersonal skills. Think about times when you've provided excellent customer service or resolved conflicts. Be ready to discuss how you can support residents' wellbeing and promote tenant engagement effectively.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities and how you would handle safeguarding concerns or health and safety risks. Practise responding to hypothetical scenarios related to the role, as this will demonstrate your critical thinking and ability to act independently.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions prepared. Inquire about the team dynamics, the support available for new residents, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
