At a Glance
- Tasks: Assist residents with housing enquiries and manage your own caseload to prevent homelessness.
- Company: Ipswich Borough Council, dedicated to supporting the community.
- Benefits: Hybrid working model, competitive salary, and opportunities for professional growth.
- Other info: Join a supportive team focused on community welfare and impactful work.
- Why this job: Make a real difference in people's lives by helping them secure stable housing.
- Qualifications: Strong communication skills and a passion for supporting vulnerable individuals.
The predicted salary is between 31500 - 38500 £ per year.
Ipswich Borough Council is recruiting a Housing Options Officer to respond to housing enquiries by phone and conduct face-to-face interviews with customers seeking advice or support. You will also manage your own caseload, progress applications, carry out investigations and ensure decisions are clear, accurate and robust. This role helps prevent homelessness and supports vulnerable residents. You will assess cases under Housing Act provisions, liaise with landlords and partners.
Housing Options Officer - Preventing Homelessness (Hybrid) in Ipswich employer: CIH International Housing Group
Porchlight is an exceptional employer dedicated to making a meaningful impact in the lives of vulnerable individuals in North Kent. With a strong commitment to employee well-being, we offer generous annual leave, a supportive pension scheme, and access to mental health resources, all within a collaborative and inclusive work culture. Our focus on professional development ensures that our staff have ample opportunities for growth while working in a hands-on role that truly makes a difference in the community.
Contact Details:
CIH International Housing Group Recruitment Team
