Housing Income Officer β€” Debt & Tenant Support (Hybrid) in Ipswich

Housing Income Officer β€” Debt & Tenant Support (Hybrid) in Ipswich

Ipswich Full-Time 25650 - 31350 Β£ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Provide housing and welfare benefits advice while supporting tenants with debt recovery.
  • Company: Babergh and Mid Suffolk District Councils, committed to equality and resident outcomes.
  • Benefits: Permanent contract, flexible hybrid working, and competitive salary.
  • Other info: Join a supportive team with opportunities for professional growth.
  • Why this job: Make a real difference in the community by helping tenants sustain their homes.
  • Qualifications: Experience in housing services or welfare benefits is a plus.

The predicted salary is between 25650 - 31350 Β£ per year.

Babergh and Mid Suffolk District Councils in Ipswich are seeking an Income Officer to join our Tenant Services team, delivering housing and welfare benefits advice and pursuing debt recovery where needed.

You will work across services to maximise income for the Housing Revenue Account and support tenants to sustain their tenancies, with hybrid working and a commitment to equality and resident outcomes.

The role offers a permanent contract, full-time hours, with pro rata for part time and a salary.

Housing Income Officer β€” Debt & Tenant Support (Hybrid) in Ipswich employer: CIH International Housing Group

Porchlight is an exceptional employer dedicated to making a meaningful impact in the lives of vulnerable individuals in North Kent. With a strong commitment to employee well-being, we offer generous annual leave, a supportive pension scheme, and access to mental health resources, all within a collaborative and inclusive work culture. Our focus on professional development ensures that our staff have ample opportunities for growth while working in a hands-on role that truly makes a difference in the community.

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Contact Details:

CIH International Housing Group Recruitment Team

We think you need these skills to ace Housing Income Officer β€” Debt & Tenant Support (Hybrid) in Ipswich

Housing and Welfare Benefits Knowledge
Debt Recovery Skills
Income Maximisation
Tenant Support
Communication Skills
Problem-Solving Skills
Team Collaboration