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- Tasks: Help customers live independently by assessing their needs and recommending adaptations.
- Company: Amplius is a leading social housing provider focused on tenant safety and sustainability.
- Benefits: Enjoy flexible working, generous leave, pension contributions, and health cash plans.
- Why this job: Make a real impact in your community while growing your career in a supportive environment.
- Qualifications: Experience in assessments and a positive attitude are essential; driving licence required.
- Other info: Hybrid role with travel across the Midlands and East of England.
The predicted salary is between 27000 - 36000 £ per year.
The Vacancy
At Amplius, we\’re on a mission to deliver homes that make a difference. As a fresh and forward-focused social housing provider, we prioritise tenant safety, sustainability, and smart property investment.
In our Independent Living Advisor role, you\’ll be providing advice, information and support to Amplius Customers including their families and carers who may require assistance to enable them to live safe and well within their homes. This includes completing an assessment, identifying, recommending, and arranging for the installation of minor adaptations and signposting to other services.
Location: \”Hybrid – Midlands / East of England with travel across our geography as required\”
Salary: Up to £32,465.67 per year
Contract: Permanent
Your week: 36.25 hours per week 8.55am – 5.10pm Monday to Friday, with 1-hour lunch
Snapshot of your role
This is what your day will look like as our Independent Living Advisor:
- Visiting customers in their homes to complete a person-centred assessment, helping to identify adaptations that reduce or prevent risk to enhance independent living.
- Advising customers of the financial help available including internal funding, grants, welfare benefits, charity funding, etc.
- Working alongside Local Authorities and health groups to effectively signpost our customers where appropriate.
- Discussing risks factors affecting health and wellbeing and work closely with local social services to promote and support wider Health and Wellbeing needs.
Your toolkit for success
To thrive in our Independent Living Advisor role, you\’ll need:
- Willingness to complete a Trusted Assessor Level 3 online course.
- Experience of completing person-centred assessments and offering advice and support to customers.
- Being highly organised and efficient with the ability to adapt to work demands, dealing with sometimes stressful situations and make appropriate decisions using own initiative.
- Be able to demonstrate a positive \’can do\’ attitude while adopting a people-focused, friendly, and approachable manner with a strong sense of commitment.
Please note that having a full UK driving licence and access to a vehicle is essential for this role to visit our customers.
Why join Amplius?
There are loads of things that make Amplius a great place to be – every colleague has the chance to grow with us, make a real difference to our customers lives and ultimately be the most authentic version of themselves:
Grow with us
Your development matters to us. With tailored training programs, ongoing feedback, and career progression pathways, we support you to advance as far as you want to go.
Make a real impact
Our mission is rooted in service and community. Your work will contribute directly to improving the lives of people in the communities we serve.
Environmental and social impact
We\’re dedicated to sustainability and social responsibility, taking real steps to protect our planet and foster inclusivity.
Perks of working at Amplius
- 28 day\’s annual leave plus bank holidays, with the ability to carry over allowance and purchase more
- Pension scheme with matched contributions up to 10%, plus life cover of three times your annual salary
- Paid professional subscription for membership fees relating to your role
- Employee Assistance Programme offering free wellbeing tools, free flu jabs and more
- Health cash plan giving cash back for everyday health checks such as optical and dental
- Cycle to Work and Electric Car Lease schemes
- High street, holiday and gym membership discounts
- Plus lots more once you join!
The important stuff
We\’re dedicated to ensuring our recruitment process is fair, transparent, and accessible. Reasonable adjustments will be provided upon request for all candidates.
We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.
We do not provide visa sponsorship; you must be eligible to work in the UK to join Amplius. You must reside in the UK for the duration of your employment and provide Right to Work evidence.
Have any questions? Contact the Amplius Recruitment Team and we\’ll be in touch to support you with any questions, queries or conundrums!
The Company
Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We\’re a team of over 1,300 colleagues driven to have a positive impact on people\’s lives and provide affordable homes that make a difference.
The Benefits
Flexible
working
Pension
contributions
Cycle to
work scheme
Employee Assistance Programme
State of the art IT equipment
Volunteer
days
The Benefits
Flexible
Working
Pension
Scheme
Life
Assurance
Health
Cash Plan
Generous
Annual Leave
Career
Development #J-18808-Ljbffr
Independent Living Advisor employer: CIH International Housing Group
Contact Detail:
CIH International Housing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Independent Living Advisor
✨Tip Number 1
Familiarise yourself with the principles of person-centred assessments. Understanding how to effectively assess individual needs will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the social housing sector. Engaging with others who work in similar roles can provide insights and potentially lead to referrals, making your application stand out.
✨Tip Number 3
Research Amplius and their community initiatives. Showing that you understand their mission and values during your interactions can highlight your genuine interest in the company and its goals.
✨Tip Number 4
Prepare for situational questions by thinking about how you would handle various scenarios related to customer support and risk assessment. This will help you articulate your problem-solving skills effectively during the interview.
We think you need these skills to ace Independent Living Advisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Independent Living Advisor. Familiarise yourself with the key tasks such as conducting person-centred assessments and advising on financial help.
Tailor Your CV: Highlight relevant experience in your CV that aligns with the job description. Emphasise any previous roles where you've provided support or advice, particularly in social housing or health services.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your understanding of the challenges faced by customers. Mention specific skills that make you a great fit for the role, such as organisation and adaptability.
Proofread Your Application: Before submitting, carefully proofread your application to eliminate any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at CIH International Housing Group
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of an Independent Living Advisor. Be prepared to discuss how your experience aligns with their mission of enhancing independent living for customers.
✨Showcase Your People Skills
Since this role involves working closely with customers, families, and local authorities, demonstrate your ability to communicate effectively and empathetically. Share examples from your past experiences where you've successfully supported individuals in need.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle stressful situations. Think of scenarios where you had to make quick decisions or adapt to changing circumstances, and be ready to explain your thought process.
✨Highlight Your Organisational Skills
Being organised is crucial for this role. Discuss any tools or methods you use to manage your time and tasks efficiently. Providing specific examples of how you've successfully juggled multiple responsibilities will show your capability.
