H&T 4792 - G2 Support Officer (Homelessness) (604437)

H&T 4792 - G2 Support Officer (Homelessness) (604437)

Full-Time 33468 - 34399 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support homeless households with case management and liaise with agencies for their welfare.
  • Company: Join a supportive council dedicated to helping vulnerable communities.
  • Benefits: Competitive salary, training opportunities, and a chance to make a real difference.
  • Other info: Inclusive workplace welcoming diverse backgrounds and offering career growth.
  • Why this job: Be part of a meaningful mission to support those in need and enhance your skills.
  • Qualifications: Experience in housing support and strong communication skills are essential.

The predicted salary is between 33468 - 34399 £ per year.

Support Officer – Housing Support

Location: Brandon Gate, Hamilton

Hours: 35 hours per week.

Salary: £33,468 – £34,399 per year.

Two posts: one permanent, one fixed term until July 2027.

Responsibilities

As a Support Officer you will deliver a wide range of services to homeless households, including support, case management, and liaison with agencies to safeguard and promote the welfare of vulnerable people.

Qualifications & Experience

  • Similar experience working in a housing support service with clients in vulnerable or distressed situations.
  • Knowledge of current issues and legislation in relation to the protection of children and vulnerable adults.
  • Practical knowledge of IT packages including the Academy & Microsoft Office Suite.
  • Ability to organise, prioritise workload effectively, and adapt to changing priorities.
  • Excellent communication skills and ability to liaise with a variety of agencies.
  • Willingness to undertake further training/qualifications, including those introduced by the Scottish Social Services Council.

Legal & Disclosure Requirements

  • Post is excepted under the Rehabilitation of Offenders Scotland Act 2020.
  • Post is a regulated role with adults under the Disclosure Scotland Act 2020; applicants barred from working with adults are ineligible.
  • Preferred candidates must join the PVG Scheme or undergo a PVG Scheme Update check before formal offer.

Overseas Criminal Records Check

Applicants born outside the UK or who have lived/worked abroad for at least three months in the past 10 years must provide a translated Overseas Criminal Record Check with evidence of no pending criminal proceedings.

Equal Opportunities & Inclusion Statement

  • The Council welcomes applications from all sectors, including under‑represented groups, people with disabilities, care‑experienced backgrounds, ethnic minorities, military service backgrounds and new Scots.
  • As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the essential criteria.
  • As holders of the UK Armed Forces Covenant Gold Award, we guarantee an interview to service leavers, veterans, reservists and their close family members who meet the essential criteria.

H&T 4792 - G2 Support Officer (Homelessness) (604437) employer: CIH International Housing Group

At our organisation, we pride ourselves on being an excellent employer, offering a supportive work culture that prioritises the welfare of both our employees and the vulnerable communities we serve. Located in Hamilton, our team enjoys a collaborative environment with ample opportunities for professional development and training, ensuring that every Support Officer can grow their skills while making a meaningful impact in the lives of those experiencing homelessness. With competitive salaries and a commitment to inclusivity, we welcome diverse applicants and are dedicated to fostering a workplace where everyone can thrive.

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Contact Details:

CIH International Housing Group Recruitment Team

We think you need these skills to ace H&T 4792 - G2 Support Officer (Homelessness) (604437)

Communication Skills
Attention to Detail
Case Management
Ability to Work Under Pressure
File Building
Compliance with Legislative Standards
Correspondence Handling