At a Glance
- Tasks: Deliver essential housing services and support to our community.
- Company: Join a supportive local council team dedicated to making a difference.
- Benefits: Enjoy up to 33 days annual leave, flexible working, and employee discounts.
- Other info: Inclusive workplace with guaranteed interviews for under-represented groups.
- Why this job: Make a real impact in people's lives while developing your career.
- Qualifications: Experience in housing services and strong communication skills required.
The predicted salary is between 33468 - 34399 € per year.
Key Details
- Location: Lanark Local Office
- Hours: 35 hours per week, fixed term for 9 months
- Work Pattern: Monday - Thursday 8:45am – 4:45pm, Friday 8:45am – 4:15pm
- Salary: £33,468 – £34,399 per year
- Closing Date: 26 May 2026 at 11:55pm
Role Overview
An experienced professional will join the Clydesdale Team within Housing Services. As a Housing Officer, you will be responsible for delivering a wide range of housing services to our customers.
Responsibilities
- Provide housing services related to homelessness, allocations, estate management, rent recovery, and anti‑social behaviour
- Apply current legislation and best practice when managing housing issues
- Use excellent IT skills to organise and prioritise workload, respond and adapt to changing priorities
- Communicate effectively with customers and liaise with a range of agencies
- Meet the five specific behaviours framework: Efficient, Flexible, Leading, Working with Others, Performing
Qualifications
- Experience working within a housing related environment
- Knowledge of homelessness legislation, allocations, estate management, rent recovery, and anti‑social behaviour
- Excellent communication skills
- Strong organisational and prioritisation abilities
- Proficiency in IT systems required for the role
Benefits
- Enrolment in award‑winning local government pension scheme
- Option to join Salary Sacrifice Shared Cost AVC scheme
- Up to 33 days annual leave and up to 10 days public holiday entitlement
- Occupational sick pay
- Family‑friendly policies: flexible working and leave, maternity/paternity leave, enhanced leave options
- Employee discounts, including cinema discounts
- Cycle to Work Scheme, physiotherapy, employee assistance programme
Equal Opportunities and Inclusion Statement
The Council is committed to fostering equality, diversity and inclusion in its workforce. We welcome applications from all sectors of the community, including under‑represented groups such as people with disabilities, care‑experienced backgrounds, black, Asian or minority ethnic backgrounds, military service backgrounds and new Scots. As a Disability Confident employer we guarantee an interview to all disabled applicants who meet the essential criteria. As a proud holder of the UK Armed Forces Covenant Gold Award, service leavers, veterans and reservists will also receive a guaranteed interview if they meet the essential criteria.
Disclosures and Checks
Preferred candidates must complete a Level 1 disclosure check before a formal offer is made. Overseas Criminal Record Check is required for applicants born outside the UK or who have lived/worked abroad for a continuous period of three months in the past ten years. Applicants must provide evidence of the check translated into English.
H&T 4535 - G2 Housing Officer (604380) employer: CIH International Housing Group
Join our dedicated team at the Clydesdale Team within Housing Services, where we prioritise employee well-being and professional growth. Located in Lanark, we offer a supportive work culture with flexible working options, generous leave entitlements, and an award-winning pension scheme, making us an excellent employer for those seeking meaningful and rewarding careers in housing services.
Contact Detail:
CIH International Housing Group Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land H&T 4535 - G2 Housing Officer (604380)
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job opening or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions for Housing Officers. Practice your responses, focusing on your experience with homelessness legislation and estate management. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Showcase your IT skills! Be ready to discuss how you've used technology to manage workloads and improve service delivery. Highlighting this will demonstrate your ability to adapt and thrive in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace H&T 4535 - G2 Housing Officer (604380)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience in housing services. Use keywords from the job description, like 'homelessness', 'allocations', and 'estate management' to show we’re on the same page.
Show Off Your Skills:Don’t hold back on showcasing your IT skills and communication abilities. We want to see how you can organise and prioritise your workload effectively, so give us examples of how you've done this in the past.
Be Yourself:Let your personality shine through! We value authenticity, so share your passion for housing services and how you connect with customers. This is your chance to show us why you’d be a great fit for our team.
Apply Through Our Website:Remember to submit your application through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at CIH International Housing Group
✨Know Your Housing Legislation
Brush up on your knowledge of homelessness legislation, allocations, and estate management. Being able to discuss these topics confidently will show that you’re not just familiar with the role but also passionate about making a difference in the community.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated with customers or liaised with agencies in the past. This is crucial for a Housing Officer, so think of specific situations where your communication made a positive impact.
✨Demonstrate Organisational Skills
Be ready to talk about how you prioritise your workload and adapt to changing priorities. Use real-life examples to illustrate your organisational skills, especially in a busy housing environment.
✨Emphasise Teamwork and Flexibility
The role requires working with others and being flexible. Prepare to discuss how you’ve collaborated with colleagues or adapted to new challenges in previous roles. Highlighting your ability to work well in a team will resonate with the interviewers.
