At a Glance
- Tasks: Assess housing applications and ensure fair, transparent decisions.
- Company: Join a diverse and inclusive council team in Brighton & Hove.
- Benefits: Flexible working, wellbeing support, and professional development opportunities.
- Other info: Encouraging applications from diverse backgrounds for a representative workforce.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Organised, strong communicator, and able to handle high-demand situations.
The predicted salary is between 29096 - 35562 £ per year.
We are seeking a motivated and organised Allocations Officer to join our Housing team. In this role, you will be responsible for assessing applications to join the housing register, ensuring all decisions are made in line with our Allocations Policy. This will involve determining eligibility, qualifying criteria, and housing need to deliver a service that is fair, transparent, and efficient. Due to the limited availability of social housing within the city, demand significantly exceeds supply. As such, this role requires sound judgement, attention to detail, and the ability to manage sensitive situations with professionalism and empathy.
About the Role
- Assess and process housing applications in accordance with Allocations Policy, legislation, and guidance
- Make clear, evidence-based decisions on eligibility and housing need
- Maintain accurate and up-to-date records on the housing register
- Work closely with colleagues across Housing Solutions, internal departments, and external partners
- Provide clear and timely communication to applicants and stakeholders
About You
- Highly organised with the ability to prioritise and manage a demanding workload
- Excellent communication skills, both written and verbal
- Able to work collaboratively with a wide range of teams and organisations
- Comfortable making decisions in a high-demand environment
- Knowledge of Part 6 and Part 7 of the Housing Act would be an advantage (training will be provided)
The Allocations Team operates in a fast-paced, high-demand environment, so resilience, attention to detail, and strong organisational skills are essential.
Encouraging a diverse workforce
Our city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton & Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.
Why work for us?
- be connected
- be confident
- be innovative and creative
- be diverse and inclusive
- be healthy and psychologically safe
For more information about our values and the benefits of working at the council, visit Why work for us which gives details of our wellbeing support, our benefits including leave and pensions as well as details of our training and development.
Additional information
Your starting salary will be pro rata if the above position is less than 37 hours or term-time only. Please note that this post is subject to a Basic Disclosure Criminal Records Check. We are a workplace that supports flexibility and employee wellbeing in the way we work whilst providing the best service for our customers. Team and service working arrangements are designed to support both employee work life balance and team collaboration. These would be part of your individual working arrangements alongside any personal preference agreed with your manager in advance of joining. Your contractual location will be the designated council office for your team and travel to and from your contractual location would be at your own expense.
Housing Allocations Officer in Hove employer: CIH International Housing Group
Porchlight is an exceptional employer dedicated to making a meaningful impact in the lives of vulnerable individuals in North Kent. With a strong commitment to employee well-being, we offer generous annual leave, a supportive pension scheme, and access to mental health resources, all within a collaborative and inclusive work culture. Our focus on professional development ensures that our staff have ample opportunities for growth while working in a hands-on role that truly makes a difference in the community.
Contact Details:
CIH International Housing Group Recruitment Team
