At a Glance
- Tasks: Manage housing schemes and support older residents in maintaining independence.
- Company: Join a caring organisation dedicated to creating vibrant communities.
- Benefits: Competitive salary, flexible hours, and additional pay for on-call duties.
- Other info: Opportunity for personal growth in a supportive and dynamic environment.
- Why this job: Make a real difference in the lives of older people while developing your career.
- Qualifications: Experience with housing needs and a passion for supporting vulnerable individuals.
The predicted salary is between 28528 - 28528 € per year.
About Us
Metropolitan Thames Valley Housing has a vision that everyone has a home and the opportunity to live well; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. With 57,000 homes and more than 120,000 residents and customers we have a real opportunity to make that vision a reality. Our people care, dare, and collaborate to ensure we achieve this People Powered Living.
This role
Metropolitan Thames Valley are currently looking for an enthusiastic Housing specialist to join as on‑site Housing with Support Managers in the Midlands area (Craig Moray and Church Close Radcliffe on Trent for 30 hours 5 days Monday to Friday). This role has a requirement to take part on an on‑call rota - there is extra remuneration payment for this. We ask that all applicants have a full driving licence and a car to use for work purposes.
Responsibilities
- As the Housing with Support Manager your main responsibilities will include the safe and effective running of your housing scheme.
- You will be the single point of access for customers regarding all housing and support related queries.
- You will be a positive and professional representation of the organisation, to customers, visitors, contractors, other professionals, and key stakeholders.
- All the customers are aged 55 and above requiring support to maintain a dignified level of independence.
- This includes a single service plus several residences in close proximity to the service but living in the community.
- While not all customers will be receiving care from Metropolitan Thames Valley, this may be provided by third parties, and you will be a point of contact for these providers.
Qualifications
- Experience and awareness of the wellbeing and housing needs of vulnerable older persons.
- The ability to take a positive approach to problem solving and be decisive in your own decisions.
- A good understanding of Housing Management responsibilities and tenancy agreements rights and obligations.
- Knowledge and understanding of the relevant legislation relevant to this customer group.
- Demonstrate a good understanding of customer service.
- Good awareness of adult safeguarding procedures and responsibilities.
Our promise
All employment decisions at MTVH are based on business needs, job requirements and individual qualifications, without regard to age, disability, gender reassignment, marital status, pregnancy or maternity, race or religion, sex or sexual orientation. To meet our commitment to providing safe, high-quality services to our customers we will complete an enhanced background check with the Disclosure and Barring service, which will include a check of the Adult Barred list, once an offer of employment is made.
Housing with Support Manager employer: CIH International Housing Group
Metropolitan Thames Valley Housing is an exceptional employer dedicated to creating sustainable communities and enhancing the lives of our residents. With a strong focus on employee development, we foster a collaborative work culture that values care and innovation, providing opportunities for growth within the housing sector. Located in Nottingham, our team enjoys a supportive environment where they can make a meaningful impact on the lives of vulnerable older persons while benefiting from competitive remuneration and additional on-call incentives.
Contact Detail:
CIH International Housing Group Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing with Support Manager
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work with older adults. Attend local events or join online forums to connect with potential colleagues and learn about opportunities that might not be advertised.
✨Tip Number 2
Show your passion for the role! When you get the chance to chat with hiring managers or during interviews, share your enthusiasm for supporting vulnerable older persons. Let them know why this role matters to you and how you can contribute to their vision.
✨Tip Number 3
Prepare for situational questions! Think about scenarios you might face as a Housing with Support Manager and how you'd handle them. This will show that you're ready to tackle the challenges of the job and have a solid understanding of the responsibilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at Metropolitan Thames Valley Housing.
We think you need these skills to ace Housing with Support Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for supporting vulnerable older persons shine through. We want to see how much you care about making a difference in their lives!
Tailor Your Experience:Make sure to highlight your relevant experience in housing management and customer service. We’re looking for specific examples that demonstrate your understanding of the needs of older customers.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key skills and experiences stand out.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role.
How to prepare for a job interview at CIH International Housing Group
✨Know Your Stuff
Make sure you brush up on your knowledge of housing management and the specific needs of older residents. Familiarise yourself with relevant legislation and tenancy agreements, as this will show that you're serious about the role and understand the responsibilities that come with it.
✨Showcase Your People Skills
As a Housing with Support Manager, you'll be interacting with a diverse range of people. Prepare examples of how you've successfully managed relationships or resolved conflicts in the past. This will demonstrate your ability to provide excellent customer service and support to vulnerable individuals.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations related to the role. Think about how you would handle various scenarios, such as dealing with a difficult resident or coordinating with third-party care providers. Practising these responses can help you feel more confident during the interview.
✨Highlight Your Problem-Solving Skills
The role requires a positive approach to problem-solving. Prepare to discuss times when you've had to make quick decisions or find creative solutions to challenges. This will show that you can think on your feet and are capable of managing the responsibilities of the position effectively.
