Housing Support Worker - Hull AST

Housing Support Worker - Hull AST

Full-Time 26490 - 26490 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide practical and emotional support to tenants for independent living.
  • Company: Target Housing, a charity transforming lives through housing support.
  • Benefits: 28 days leave, mileage reimbursement, training opportunities, and a supportive team culture.
  • Other info: Full UK driving licence needed; role subject to DBS check.
  • Why this job: Make a real difference in people's lives while developing your skills.
  • Qualifications: Experience with vulnerable people and strong communication skills required.

The predicted salary is between 26490 - 26490 £ per year.

At Target Housing, we've been transforming lives through housing and support for over 30 years. As a charity and registered social landlord, we provide trauma‑informed services that help people overcome challenges, sustain tenancies, and achieve greater independence. We're looking for a compassionate and motivated Housing Support Worker to join our Assured Shorthold Tenancy (AST) Project in Hull.

About the Role

You will manage a caseload of tenants across Hull, providing practical and emotional support to help them maintain their accommodation and build the skills needed for independent living. You will support people with budgeting, benefits, tenancy management, goal setting, and accessing local services, while working closely with partner agencies to deliver coordinated support.

Key Responsibilities

  • Deliver person‑centred housing support and key‑working.
  • Develop and review support plans and risk assessments.
  • Support tenants to manage finances, benefits, and household responsibilities.
  • Help residents understand and meet their tenancy obligations.
  • Monitor tenancy sustainment, rent payments, and property standards.
  • Liaise with external agencies including probation, local authorities, and support services.
  • Maintain accurate records and contribute to service development activities.

Essential

  • Full UK driving licence and access to your own vehicle.
  • Right to work in the UK (we do not offer sponsorship).
  • Experience or understanding of working with vulnerable people.
  • Knowledge of supported housing, tenancy sustainment, or housing support services.
  • Understanding of support planning, risk assessment, and welfare benefits.
  • Strong communication and relationship‑building skills.

Why Join Target Housing?

  • 28 days annual leave plus Bank Holidays, rising to 33 days with service.
  • Mileage reimbursement.
  • Training and development opportunities.
  • Access to Westfield Health and Lifetime Financial membership.
  • Eligibility for a Blue Light Card.
  • 4% employer pension contribution.
  • Supportive team culture with regular supervision and development opportunities.

Additional Information

This role is subject to an Enhanced DBS check, 2 satisfactory employment references, a valid driving licence, and access to a roadworthy vehicle.

Housing Support Worker - Hull AST employer: CIH International Housing Group

At Target Housing, we pride ourselves on being an exceptional employer dedicated to transforming lives through compassionate support and housing services. Our Hull-based team enjoys a supportive work culture that prioritises employee development, offering extensive training opportunities and a generous leave policy that increases with service. Join us to make a meaningful impact in the community while benefiting from a collaborative environment and competitive perks, including health memberships and pension contributions.

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Contact Details:

CIH International Housing Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Housing Support Worker - Hull AST

Tip Number 1

Network like a pro! Reach out to people in the housing support sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by researching Target Housing and understanding their mission. Be ready to discuss how your experience aligns with their values and the specific needs of the AST Project. Show them you're not just another candidate, but someone who genuinely cares about making a difference.

Tip Number 3

Practice your responses to common interview questions, especially those related to working with vulnerable people and managing tenancies. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your skills effectively.

Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.

We think you need these skills to ace Housing Support Worker - Hull AST

Compassionate Support
Motivational Skills
Caseload Management
Practical Support
Emotional Support
Budgeting Skills
Benefits Knowledge

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter for the Housing Support Worker role. Highlight your experience with vulnerable people and any relevant skills that match the job description. We want to see how you can bring your unique strengths to our team!

Showcase Your Compassion:In your application, let your passion for helping others shine through. Share specific examples of how you've supported individuals in the past, especially in areas like budgeting or tenancy management. We’re all about making a difference, so show us how you can contribute!

Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm for the role.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it helps us keep everything organised on our end!

How to prepare for a job interview at CIH International Housing Group

Know Your Stuff

Make sure you understand the role of a Housing Support Worker inside out. Familiarise yourself with the key responsibilities, like managing finances and supporting tenants with their needs. This will help you answer questions confidently and show that you're genuinely interested in the position.

Show Your Compassion

Since this role involves working with vulnerable people, it's crucial to demonstrate your empathy and understanding during the interview. Share examples from your past experiences where you've provided support or helped someone overcome challenges. This will highlight your suitability for the role.

Prepare Questions

Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the team culture, training opportunities, or how they measure success in the role. This shows that you're engaged and serious about wanting to be part of their mission.

Practice Makes Perfect

Rehearse common interview questions related to housing support and your experience with vulnerable populations. Practising your responses can help you articulate your thoughts clearly and reduce any nerves on the day. Consider doing a mock interview with a friend to get comfortable.