Housing Support Register Co-ordinator

Housing Support Register Co-ordinator

Full-Time 30000 - 40000 € / year (est.) No home office possible
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At a Glance

  • Tasks: Help prevent homelessness and fill accommodation vacancies for those in need.
  • Company: Bristol City Council, committed to diversity and community support.
  • Benefits: Generous leave, pension, flexible working, and remote options.
  • Other info: Join a dynamic team with training and growth opportunities.
  • Why this job: Make a real difference in people's lives while developing your career.
  • Qualifications: Strong communication skills, attention to detail, and understanding of homelessness.

The predicted salary is between 30000 - 40000 € per year.

Opportunities: There are two opportunities available – a full‑time, permanent role and a 12‑month fixed‑term role.

Location: Based at 100 Temple Street and working with households across Bristol.

Service Overview: The Housing Options Service is recruiting pivotal roles in our service. We have recently redesigned and invested in our service to:

  • Increase our success in preventing homelessness.
  • End our use of hotels and shared temporary accommodation for families.
  • Improve move‑on from Temporary Accommodation.
  • Reduce our use of and spend on Temporary Accommodation.

The Move‑on Team is a newly established Housing Options Team, including Move‑on Officers, Housing Support Register Coordinators, a Priority Move On Scheme function and a Team Leader, who will supervise your work and the development of the team.

Key Responsibilities: You will join us at a time of huge positive change as we redesign our Housing Options service. You will ensure that we can nominate daily to much needed vacant accommodation in our commissioned high support services, services there to assist those in greatest need of high support accommodation, so that clients can move in on the same day. On a daily basis, you will be responsible for ensuring services' vacancies are filled with the homeless household with the highest priority for that accommodation. To do this, you will need to maintain and develop positive working relationships with a range of internal and external service providers. In particular, work closely with staff responsible for co‑ordinating access to BCC commissioned accommodation to ensure the most effective use of accommodation and support services for homeless clients. Our daily working tool is currently the Housing Support Register, monitoring referrals and our Trusted Assessment to share key support needs to all our Housing Providers. If you have not used this before, please don't worry, as full training and insight will be part of your induction.

Qualifications: We are looking for a strong communicator, with an eye for detail, an understanding of homelessness, and you can work at pace to ensure no‑one is left without accommodation. This is a role you can excel in.

Benefits: We offer a generous leave allowance of 25 days pro‑rata, pension, and the option for flexible working. You will be able to work from home for the role, however we would like you to spend some days in the office environment, certainly more days during your induction programme.

Equal Opportunity Statement: Bristol City Council is a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We’ll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career. Bristol City Council strives to have a workforce that reflects the communities it serves. We are therefore committed to ensuring diversity in our hiring process. We welcome, develop and promote people from all sections of the community. We particularly welcome applications from young people and Black and racially minoritised candidates who are currently under‑represented within this Service of Bristol City Council. Appointments will be made on merit.

Housing Support Register Co-ordinator employer: CIH International Housing Group

Bristol City Council is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With generous leave allowances, flexible working options, and a commitment to diversity and inclusion, employees are empowered to make a meaningful impact in the community while enjoying a fulfilling career. Join us in our mission to prevent homelessness and improve lives across Bristol, where your contributions will be valued and recognised.

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Contact Detail:

CIH International Housing Group Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Housing Support Register Co-ordinator

Tip Number 1

Network like a pro! Reach out to people in the housing support sector, attend local events, and connect with professionals on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.

Tip Number 2

Prepare for interviews by researching the organisation and understanding their mission. Be ready to discuss how your skills align with their goals, especially around preventing homelessness and improving accommodation services.

Tip Number 3

Showcase your communication skills! During interviews, be clear and concise when discussing your experiences. Use examples that highlight your attention to detail and ability to work under pressure.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Housing Support Register Co-ordinator

Strong Communication Skills
Attention to Detail
Understanding of Homelessness
Relationship Building
Co-ordination Skills
Ability to Work at Pace
Monitoring and Reporting

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Housing Support Register Coordinator. We want to see how you can contribute to our mission of preventing homelessness!

Showcase Your Communication Skills:As a strong communicator, it's essential to demonstrate this in your written application. Use clear and concise language to convey your thoughts, and don’t forget to mention any relevant experience you have in building relationships with service providers.

Highlight Your Attention to Detail:Since this role requires an eye for detail, make sure your application is free from typos and errors. We appreciate candidates who take the time to present their information neatly and accurately.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!

How to prepare for a job interview at CIH International Housing Group

Know Your Stuff About Homelessness

Make sure you brush up on the current issues surrounding homelessness, especially in Bristol. Understanding the local context and the challenges faced by those in need will show that you're genuinely interested in the role and can contribute meaningfully.

Show Off Your Communication Skills

As a Housing Support Register Coordinator, you'll need to communicate effectively with various stakeholders. Prepare examples of how you've successfully built relationships in previous roles, and be ready to discuss how you would approach working with both internal teams and external service providers.

Demonstrate Attention to Detail

This role requires a keen eye for detail, especially when managing the Housing Support Register. Bring along examples of how you've managed data or documentation accurately in past positions, and be prepared to discuss your methods for ensuring precision in your work.

Be Ready to Discuss Flexibility

With the option for flexible working, it's important to convey your adaptability. Think about times when you've had to adjust your approach or work environment to meet the needs of your team or clients, and be ready to share those experiences during the interview.