Housing Support Officer - South Ealing

Housing Support Officer - South Ealing

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support young individuals with housing advice and tenancy support.
  • Company: Join YMCA, Europe's largest provider of safe accommodation for vulnerable youth.
  • Benefits: Competitive pay, meaningful work, and the chance to make a real difference.
  • Other info: Immediate start available; be part of a supportive and impactful team.
  • Why this job: Empower others and help them build positive futures through tailored support.
  • Qualifications: DBS check, right to work in the UK, and a passion for helping others.

The predicted salary is between 30000 - 40000 £ per year.

Location: South Ealing

Contract Type: Temporary

Pay Rate: £15.76 per hour

Start Date: ASAP

Morgan Hunt is currently recruiting on behalf of YMCA for a dedicated and empathetic Housing Support Officer to join their team in Chiswick, Hounslow. This is a meaningful opportunity to support young and vulnerable individuals by providing housing advice, tenancy support, and helping residents progress toward independent living.

Key Responsibilities:

  • Manage a caseload of residents, offering tailored support to address housing and wellbeing needs.
  • Monitor rent accounts and address arrears in a timely and proactive manner.
  • Work collaboratively with internal teams and external agencies to deliver a holistic support service.
  • Support residents in accessing education, training, and employment opportunities.
  • Promote community safety by addressing anti-social behaviour in line with tenancy/licence agreements.
  • Assist residents with move-on planning and securing suitable long-term accommodation.

About YMCA:

YMCA is the largest of its kind in Europe, providing safe accommodation to over 1,200 young and vulnerable individuals each night. Their work empowers people to build more positive futures through tailored housing and support services.

Requirements:

  • Enhanced DBS (Children or Children & Adults), dated within the last 12 months or registered on the Update Service
  • Proof of Right to Work in the UK (e.g., valid passport)
  • Availability for immediate start
  • Additional compliance documentation as required

If you're passionate about supporting others and making a genuine difference, we'd love to hear from you. Apply today and help change lives.

Housing Support Officer - South Ealing employer: CIH International Housing Group

YMCA is an exceptional employer, dedicated to empowering young and vulnerable individuals in South Ealing through meaningful housing support services. With a strong focus on employee growth and a collaborative work culture, staff are encouraged to develop their skills while making a tangible difference in the community. Joining YMCA means being part of a passionate team that values compassion and commitment, providing a rewarding environment for those looking to create positive change.

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Contact Details:

CIH International Housing Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Housing Support Officer - South Ealing

Tip Number 1

Network like a pro! Reach out to people in the housing support sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.

Tip Number 2

Prepare for interviews by researching YMCA and understanding their mission. Be ready to discuss how your skills align with their goals, especially in supporting vulnerable individuals. Show them you're not just another candidate, but someone who genuinely cares.

Tip Number 3

Practice your responses to common interview questions, especially those related to managing caseloads and addressing anti-social behaviour. We recommend doing mock interviews with friends or family to build confidence and refine your answers.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in the lives of others.

We think you need these skills to ace Housing Support Officer - South Ealing

Empathy
Housing Advice
Tenancy Support
Case Management
Monitoring Rent Accounts
Proactive Problem Solving
Collaboration with Internal Teams

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter for the Housing Support Officer role. Highlight your relevant experience in housing advice and support, as well as any work with vulnerable individuals. We want to see how you can make a difference!

Show Your Passion:In your application, let us know why you're passionate about supporting young and vulnerable people. Share any personal experiences or motivations that drive you to work in this field. We love to see genuine enthusiasm!

Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and submit your details!

How to prepare for a job interview at CIH International Housing Group

Know Your Stuff

Before the interview, make sure you understand the role of a Housing Support Officer. Familiarise yourself with the key responsibilities like managing caseloads and supporting residents. This will help you answer questions confidently and show that you're genuinely interested in the position.

Show Your Empathy

This role is all about supporting vulnerable individuals, so be prepared to share examples of how you've demonstrated empathy in past experiences. Think of specific situations where you helped someone in need or resolved a conflict, as this will highlight your suitability for the job.

Prepare Questions

Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the challenges faced by residents, or how success is measured in the role. This shows that you're engaged and serious about making a positive impact.

Dress the Part

While the role may involve working in a community setting, it's still important to present yourself professionally. Opt for smart-casual attire that reflects your respect for the interview process and the organisation's values.