Housing Standards Officer or Senior Housing Standards Officer in London

Housing Standards Officer or Senior Housing Standards Officer in London

London Full-Time 30000 - 42000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Join our team to inspect and license rental properties while tackling housing complaints.
  • Company: Be part of Spelthorne Borough Council, a supportive and friendly workplace.
  • Benefits: Enjoy flexible working, free parking, and a solid pension scheme.
  • Other info: This role offers hybrid working options and requires a basic DBS check.
  • Why this job: Make a real impact on housing standards while developing your skills in a dynamic environment.
  • Qualifications: Excellent communication skills and a positive attitude are essential; experience in environmental health is a plus.

The predicted salary is between 30000 - 42000 £ per year.

Salary £35,081 to £52,595 p.a. (dependent on experience) plus essential car user allowance and flexible working Full-time (36 hours flexible) We are looking for two officers to join our busy but friendly and supportive Environmental Health team. You will work in the Residential team and you will be responsible for the licensing of houses in multiple occupation as well as undertaking programmed and reactive inspections including compliance visits to rented properties in addition to the investigation of complaints about housing conditions. You will be enthusiastic, committed, self-motivated and have a positive attitude. You must be an excellent communicator and team player with sound time management skills and be confident in dealing with members of the public.You must be able to demonstrate your ability to adapt to changing priorities and work to tight deadlines. In addition to the car user allowance, we can offer excellent conditions of service with a benefits package that includes pension scheme, free parking, payment of professional fees and flexible working arrangements. For an informal discussion about the post, please contact Susan Turp, Principal Environmental Health Officer on 01784 446258, or you can email on s.turp@spelthorne.gov.uk . This post is identified as a hybrid post supporting both office and home working in line with Spelthorne Borough Council’s policy. The post holder will be required to attend the office in line with a rota and any service requirements. The ability to converse at ease with customers and provide advice in accurate spoken English is essential for customer facing posts. These posts fall within the scope of the Code of Practice on English language requirement for public sector workers. The Council, therefore, has a statutory duty under Part 7 of the Immigration Act 2016 to ensure that post holders have a command of spoken English sufficient for the effective performance of the job requirements. If you have any queries or would like to discuss this further, please contact Human Resources. Please note as part of the employment checks this post will subject to a basic Disclosure & Barring Service (DBS) check. Closing date: 30 June 2025 (Noon) Interviews: week commencing 14 July 2025 Previous applicants need not apply. To apply please use the ‘apply online’ at the bottom of the page. CVs can only be accepted in support of a completed application form. Unfortunately, we are unable to reply to all candidates. If we have not contacted, you within 3 weeks of the closing date then your application has been unsuccessful. All shortlisted applicants will be contacted via email after the closing date. Working towards equal opportunities Strictly No Agencies #J-18808-Ljbffr

Housing Standards Officer or Senior Housing Standards Officer in London employer: CIH International Housing Group

Spelthorne Borough Council is an excellent employer, offering a supportive and friendly work environment within the Environmental Health team. With flexible working arrangements, a comprehensive benefits package including a pension scheme and professional fees payment, and opportunities for personal growth, this role as a Housing Standards Officer provides meaningful engagement in improving housing conditions in the community.

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Contact Details:

CIH International Housing Group Recruitment Team

s.turp@spelthorne.gov.uk

StudySmarter Expert Advice🤫

We think this is how you could land Housing Standards Officer or Senior Housing Standards Officer in London

Tip Number 1

Familiarise yourself with the key responsibilities of a Housing Standards Officer. Understanding the licensing of houses in multiple occupation and the inspection processes will help you demonstrate your knowledge during discussions.

Tip Number 2

Reach out to current or former employees in the Environmental Health team. They can provide insights into the team dynamics and expectations, which can be invaluable when preparing for interviews.

Tip Number 3

Prepare to showcase your communication skills. Since the role involves dealing with the public, think of examples where you've effectively communicated complex information or resolved conflicts.

Tip Number 4

Be ready to discuss how you manage your time and adapt to changing priorities. Have specific examples in mind that highlight your ability to work under pressure and meet tight deadlines.

We think you need these skills to ace Housing Standards Officer or Senior Housing Standards Officer in London

Excellent Communication Skills
Teamwork and Collaboration
Time Management
Adaptability to Changing Priorities
Customer Service Skills
Knowledge of Housing Legislation
Inspection and Compliance Skills

Some tips for your application 🫡

Understand the Role:Read the job description thoroughly to understand the responsibilities and requirements of the Housing Standards Officer position. Tailor your application to highlight how your skills and experiences align with these specific duties.

Craft a Strong Cover Letter:Write a compelling cover letter that showcases your enthusiasm for the role and the organisation. Use specific examples from your past experiences to demonstrate your communication skills, time management, and ability to adapt to changing priorities.

Highlight Relevant Experience:In your CV, emphasise any previous roles or experiences related to environmental health, housing standards, or customer service. Make sure to include any relevant qualifications or training that support your application.

Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are crucial for this role.

How to prepare for a job interview at CIH International Housing Group

Show Your Enthusiasm

Make sure to express your enthusiasm for the role and the team. The Environmental Health team values commitment and a positive attitude, so share why you’re excited about the opportunity to work in housing standards.

Demonstrate Communication Skills

As an excellent communicator is essential for this role, prepare examples of how you've effectively communicated with the public or resolved conflicts. This will showcase your ability to converse at ease with customers.

Highlight Time Management Abilities

Be ready to discuss how you manage your time and prioritise tasks, especially when working under tight deadlines. Provide specific examples from your past experiences that demonstrate your organisational skills.

Prepare for Scenario Questions

Expect questions that assess your ability to adapt to changing priorities and handle complaints about housing conditions. Think of scenarios where you successfully navigated similar challenges and be prepared to share those stories.