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- Tasks: Support individuals experiencing homelessness and create action plans for their needs.
- Company: Join the City of Edinburgh Council and make a difference in your community.
- Benefits: Competitive salary, supportive work environment, and opportunities for personal growth.
- Other info: Diverse and inclusive workplace committed to equal opportunities.
- Why this job: Be part of a vital mission to reduce rough sleeping and help those in need.
- Qualifications: Strong communication skills and a passion for helping vulnerable individuals.
The predicted salary is between 34452 - 40501 £ per year.
An exciting opportunity to reduce rough sleeping in Edinburgh. The role is based in The Access Place and works closely with Rapid Access Accommodation providers, Bethany Christian Trust’s Welcome Centre, and Streetwork/Cyrenians outreach services.
Key Responsibilities
- Carry out homeless assessments in various settings and meet people who are rough sleeping.
- Provide personal initial support and action plans.
- Identify and refer clients to accommodation and other services.
- Manage casework electronically and record all activities.
- Work with multidisciplinary teams (housing, social work, health, third sector).
- Collaborate with the Streetwork street outreach team to locate and support people on the streets.
Qualifications & Experience
- Excellent interpersonal, verbal and written communication skills.
- Energy and enthusiasm to work with people who have multiple or complex needs.
- Understanding of homelessness, especially in Scotland, and knowledge of the Scottish Code of Guidance on Homelessness (2019).
- Experience working with people who have experienced trauma, substance use or health issues is desirable.
- Ability to prioritise workload and work focused and well with on‑ and off‑site partners.
- Commitment to a trauma‑informed and psychologically informed service environment.
Additional Requirements
- Role is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007.
- Successful candidate must join the PVG Scheme or undergo a PVG Scheme update check.
- Candidate must provide an Overseas Criminal Record Check if they have spent a continuous period of three months or more out of the UK in the last five years.
- Unconditional offer contingent on satisfactory pre‑employment checks.
Equalities & Diversity
We are committed to a diverse and inclusive workforce and encourage applications from women, minority ethnic backgrounds, people with disabilities or neurodivergent people, carers, care‑experienced people and LGBT+ individuals. Disabled and care‑experienced applicants who meet the minimum job criteria will be guaranteed an interview. All applicants will be considered fairly on skills and experience.
Housing Officer - The Access Point employer: CIH International Housing Group
Contact Detail:
CIH International Housing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer - The Access Point
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those connected to The Access Place. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for your interview by brushing up on your knowledge of homelessness in Scotland. Show us you understand the challenges and how you can make a difference!
✨Tip Number 3
Practice your communication skills! Whether it's verbal or written, being able to express yourself clearly is key in this role. We want to see your energy and enthusiasm shine through.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Housing Officer - The Access Point
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Housing Officer. We want to see how you can contribute to reducing rough sleeping in Edinburgh, so don’t hold back!
Showcase Your Communication Skills: Since excellent communication is key for this role, use your written application to demonstrate your verbal and written skills. We love seeing clear, concise language that reflects your ability to connect with people from all walks of life.
Highlight Relevant Experience: If you've worked with vulnerable populations or have experience in homelessness services, make sure to mention it! We’re looking for candidates who understand the complexities of the issues at hand, so share your stories and insights.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen and ready to take the next step in joining our team!
How to prepare for a job interview at CIH International Housing Group
✨Know Your Stuff
Make sure you brush up on your knowledge of homelessness in Scotland and the Scottish Code of Guidance on Homelessness. Being able to discuss these topics confidently will show that you're serious about the role and understand the challenges faced by those experiencing homelessness.
✨Show Your Empathy
This role requires a lot of interpersonal skills, so be prepared to share examples of how you've worked with vulnerable individuals in the past. Highlight your energy and enthusiasm for helping people with complex needs, as this will resonate well with the interviewers.
✨Demonstrate Teamwork
Since you'll be collaborating with various teams, think of specific instances where you've successfully worked in a multidisciplinary environment. Discuss how you prioritised tasks and communicated effectively with different partners to achieve common goals.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Practice responding to hypothetical scenarios related to homelessness and support services, showcasing your trauma-informed approach and commitment to client welfare.