At a Glance
- Tasks: Monitor CCTV, conduct patrols, and ensure safety through emergency procedures.
- Company: Join Serco, a global leader in delivering essential services.
- Benefits: Competitive salary, generous leave, and extensive training opportunities.
- Other info: Supportive team culture with opportunities for career growth and volunteering.
- Why this job: Make a real difference in your community while developing your skills.
- Qualifications: Experience in service environments and strong communication skills required.
The predicted salary is between 30000 - 40000 € per year.
Monitoring CCTV, daily patrols, weekly fire alarm testing, emergency evacuations, and contacting emergency services when necessary.
What you’ll need to do the role:
- Strong experience of working in a service environment, with demonstrable knowledge of communication skills.
- Knowledge/experience of working within a property related environment.
- Strong interpersonal skills.
- IT literate, knowledge of MS Word, Excel, etc.
- Ability to manage conflict.
- Strong organisational skills.
Desirable:
- Some maintenance knowledge.
- Safeguarding knowledge/experience in a similar environment.
- Experience in a security related role.
What we offer:
- Salary: Competitive salaries with annual reviews.
- Pension: Up to 6% contributory pension scheme.
- Holidays: 25 days’ annual leave plus bank holidays.
- Training and development: A wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
- Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco‑managed leisure centres.
- Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
- ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period.
- Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
- Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax‑free, through our Payroll Giving Scheme.
Serco are Disability Confident Leader employers and are committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
Housing Officer - Preston & Fylde employer: CIH International Housing Group
Serco is an excellent employer for the Housing Officer role in Preston & Fylde, offering meaningful work within a supportive and collaborative team environment. With competitive salaries, extensive training and development opportunities, and a strong commitment to employee wellbeing, Serco fosters a culture of growth and inclusivity, making it an attractive place for those seeking a rewarding career in essential services.
Contact Detail:
CIH International Housing Group Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer - Preston & Fylde
✨Tip Number 1
Get to know the company! Research Serco and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to housing and security roles. Think about your past experiences and how they relate to the job description – this will help you stand out as a strong candidate.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Housing Officer - Preston & Fylde
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your experience in service environments and any relevant property-related roles. We want to see how your background aligns with the responsibilities of a Housing Officer.
Communication is Key:Since strong communication skills are essential, don’t shy away from showcasing examples where you’ve effectively communicated or resolved conflicts. This will help us see your interpersonal skills in action!
Be IT Savvy:Mention your proficiency with MS Word, Excel, and any other relevant software. We’re looking for someone who can handle the tech side of things smoothly, so let us know what you’re comfortable with.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at CIH International Housing Group
✨Know Your Stuff
Make sure you brush up on your knowledge of housing services and property management. Familiarise yourself with the key responsibilities of a Housing Officer, like monitoring CCTV and conducting daily patrols. This will show that you're genuinely interested in the role and understand what it entails.
✨Show Off Your Communication Skills
Since strong communication is crucial for this position, prepare examples of how you've effectively communicated in past roles. Think about times when you had to manage conflict or work collaboratively with a team. Practising these scenarios can help you articulate your experience clearly during the interview.
✨Get Tech-Savvy
As the job requires IT literacy, especially with MS Word and Excel, make sure you're comfortable using these tools. You might be asked about your experience with them, so consider preparing a few examples of how you've used these applications in previous jobs to solve problems or improve processes.
✨Demonstrate Your Organisational Skills
Being organised is key for a Housing Officer. Think of specific instances where your organisational skills made a difference, whether it was managing schedules, coordinating emergency evacuations, or keeping track of maintenance tasks. Sharing these examples will highlight your ability to handle the demands of the role.
