At a Glance
- Tasks: Lead a team delivering high-quality homelessness prevention and assessment services.
- Company: Join Haringey Council, a vibrant community-focused organisation.
- Benefits: Enjoy up to 31 days leave, hybrid working, and health support.
- Other info: Be part of a diverse team committed to innovation and community impact.
- Why this job: Make a real difference in people's lives while shaping housing services.
- Qualifications: Experience in housing needs or homelessness services and strong leadership skills.
The predicted salary is between 54267 - 57402 £ per year.
Contract Terms
- Starting salary: PO6 (£54,267 - £57,402 per annum)
- Location: 48 Station Road, Wood Green
- Contract type: Permanent
- Closing date: 7th June 2026
- Interview date: w/c 15th June 2026 (TBC)
This service currently pilots a flexible 9‑day working fortnight until 31st March 2027 and operates a hybrid working arrangement, generally 2 days a week office based.
About Haringey
Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture. Our history champions change‑makers and everyday rebels; reveling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community‑focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.
About the Role
This is an excellent opportunity for an experienced housing professional to lead a frontline Housing Needs team delivering high‑quality homelessness prevention and assessment services. As a Team Manager, you will be responsible for one of five teams, ensuring the delivery of legally compliant statutory assessments under the Housing Act 1996, while driving a strong prevention‑focused, customer‑first approach. You will play a key role in shaping and improving the service – managing complex cases, responding to legislative and policy changes and embedding innovative ways of working. Working closely with internal teams and external partners, you will maximise positive outcomes for residents and lead on enforcement responsibilities linked to the Renters' Rights Act, ensuring both tenants' rights are protected and landlords meet their obligations.
About the Team
The Housing Needs service sits within Housing Demand and delivers homelessness prevention, assessment and housing advice to residents across the borough. The service is made up of five teams, each led by a Team Manager and supported by a mix of Housing Needs Officers, senior practitioners and administrative staff, working together to deliver a high‑quality frontline service. We operate in a challenging but rewarding environment, supporting a diverse community and focusing on early intervention to prevent homelessness wherever possible. Working in close partnership with council services and external agencies, the team is committed to collaboration, continuous improvement and innovation to achieve the best possible outcomes for residents.
About You
- You will bring significant experience of working within housing needs or homelessness services, along with a strong understanding of the legislative and policy framework.
- You will be a confident leader, able to inspire and manage a diverse team in a fast‑paced, high‑pressure environment, while maintaining a clear focus on delivering excellent outcomes for residents.
- Extensive knowledge of homelessness legislation, housing allocations, tenancy law and prevention duties.
- Proven experience managing teams and performance in a complex frontline service.
- Strong partnership working skills across public, private and voluntary sectors.
- Ability to manage complex cases, legal challenges and high‑risk decisions.
- Excellent communication, analytical and problem‑solving skills.
- A proactive, innovative approach to service improvement and change.
Working for Haringey
At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. Our benefits package includes a leave entitlement up to 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money‑saving discounts.
Housing Needs Team Manager employer: CIH International Housing Group
Haringey Council is an exceptional employer that champions a diverse and inclusive work culture, where every employee is valued and empowered to excel. With a commitment to community-focused values and innovative service delivery, staff enjoy flexible working arrangements, generous leave entitlements, and comprehensive health and wellbeing support, all while making a meaningful impact in the vibrant borough of Haringey. Join us in shaping a brighter future for our residents as we celebrate creativity and collaboration in the 'rebel borough'.
Contact Details:
CIH International Housing Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Needs Team Manager
✨Tip Number 1
Get to know the company culture! Haringey is all about creativity and community, so show us how you embody those values in your interviews. Research their projects and think about how your experience aligns with their mission.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn to get insider tips about the Housing Needs Team. A friendly chat can give you valuable insights and might even lead to a referral!
✨Tip Number 3
Prepare for those tricky interview questions! Think about your past experiences managing teams and handling complex cases. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Housing Needs Team Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role of Housing Needs Team Manager. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Leadership Skills:As a Team Manager, you'll need to inspire and manage a diverse team. Share specific examples of how you've successfully led teams in the past, especially in high-pressure environments. We want to see your leadership style!
Demonstrate Your Knowledge:Highlight your understanding of homelessness legislation and housing policies. We’re keen to see how you’ve applied this knowledge in real-world situations, so don’t hold back on those details!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure it gets to the right people and helps us get to know you better. Plus, it’s super easy!
How to prepare for a job interview at CIH International Housing Group
✨Know Your Legislation
Make sure you brush up on the Housing Act 1996 and other relevant legislation. Being able to discuss how these laws impact homelessness prevention and assessment services will show your expertise and commitment to the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in high-pressure environments. Highlight your ability to inspire and lead a diverse group, as this is crucial for the Housing Needs Team Manager position.
✨Demonstrate Collaborative Spirit
Think of instances where you've worked with various stakeholders, including public, private, and voluntary sectors. Be ready to discuss how you foster partnerships to achieve positive outcomes for residents.
✨Be Ready for Complex Scenarios
Anticipate questions about managing complex cases and legal challenges. Prepare to share your problem-solving strategies and how you've navigated high-risk decisions in your previous roles.
