Housing Management Coordinator

Housing Management Coordinator

Full-Time 14.06 - 14.06 £ / hour (est.) No working from home possible
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At a Glance

  • Tasks: Support customers in managing their tenancies and ensure homes are safe and well-maintained.
  • Company: Join a top-rated workplace focused on inclusion and wellbeing.
  • Benefits: Enjoy 34 days leave, discounts, flexible hours, and a competitive salary.
  • Other info: Dynamic role with opportunities for personal growth and community impact.
  • Why this job: Make a real difference in people's lives while developing your career.
  • Qualifications: Experience in housing management and strong teamwork skills required.

The predicted salary is between 14.06 - 14.06 £ per hour.

Pay £14.06 per hour (£27,500 per annum, pro rata) and great benefits including Health Cash Plan.

Permanent, part time (33.5 hpw), Monday to Friday, 6.7hrs per day in the Derby and Birmingham area.

This is a great opportunity to join our team. As our Housing and Property Lead, you'll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you'll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to secure, long‑term accommodation!

What you'll do:

  • Making sure that our customers' properties are homes they can be proud of, you'll support your customers by engaging and involving them in their tenancies.
  • Help our customers with housing benefit claims, making sure that these are received on their rent account.
  • Where there is a need, you'll also issue and sign warning letters and notices which may lead to attending court.
  • Getting rooms ready for the next customers who need our help and for maximum occupancy, you'll turn around vacant or void rooms / bed spaces / properties within set timescales.
  • Ensuring we are health and safety compliant and that maintenance standards are met.

Why join us:

This is more than a job, it's a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK's Great Places to Work!

You have:

  • Experience in managing a housing caseload and handling landlord and housing management duties.
  • Know‑how of re‑letting of rooms or units, collecting rents, and taking formal tenancy action when needed.
  • Able to take on a lead role within the team, offering guidance and support to your colleagues.
  • The ability to work on your own initiative, positively influencing people from all different backgrounds.
  • Confidence in working collaboratively with colleagues in other parts of the business as well as with external partners.

Stronger together:

We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

The practical bits:

  • Flexible working hours (or we're open to agreeing a work pattern with you).
  • You'll need an Enhanced DBS check done and we pay for that.
  • You will be managing properties throughout Derby City / Derbyshire and also properties in Sutton Coldfield and Halesowen in Birmingham.

What's in it for you?

  • 34 days leave, rising to 39 (including bank holidays and a

Housing Management Coordinator employer: CIH International Housing Group

Home Group is an exceptional employer that prioritises the wellbeing and development of its employees, offering a supportive work culture where you can truly make a difference in people's lives. With flexible working hours, generous leave entitlements, and a commitment to diversity and inclusion, you'll find a rewarding environment that values your contributions while providing opportunities for personal and professional growth. Join us in Derby and Birmingham, where your role as a Housing Management Coordinator will not only enhance your career but also help create safe and welcoming homes for our customers.

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Contact Details:

CIH International Housing Group Recruitment Team

We think you need these skills to ace Housing Management Coordinator

Housing Management
Tenancy Support
Rent Account Management
Housing Benefit Claims
Health and Safety Compliance
Property Maintenance Standards
Caseload Management