At a Glance
- Tasks: Support the Tenancy Management team and help improve community lives.
- Company: Join a vibrant organisation dedicated to making a difference.
- Benefits: Flexible working, excellent pension, gym access, and volunteer opportunities.
- Other info: Enjoy a fun workplace with regular events and discounts.
- Why this job: Be part of a meaningful mission while gaining valuable experience.
- Qualifications: Organised, people-focused, and ready to learn in a fast-paced environment.
The predicted salary is between 25000 - 30000 £ per year.
About the Role
Join us and help shape better lives in your community. This is a temporary position of up to 10 months. As a Housing Assistant, you will play a vital role at the heart of our Tenancy Management team. By providing essential administrative support, you will help free up colleagues so they can spend more time out in our communities supporting residents where it matters most. This is more than an admin role – it is your opportunity to be part of something bigger.
Responsibilities
- Keeping processes running smoothly behind the scenes
- Helping colleagues stay out in our communities, supporting residents
- Communicating with customers in a friendly, professional and empathetic way
- Ensuring resident voices are heard and reflected in the services we deliver
- Occasionally visiting our estates, so you will need to be confident working independently on-site
What We’re Looking For
We’re looking for someone positive, organised, and motivated to make a difference. You might already have administrative experience or thrive in a fast‑paced, people‑focused environment.
You’ll Stand Out If You
- Are highly organised, with the ability to manage multiple tasks efficiently
- Enjoy working with people and building positive relationships
- Communicate clearly and show empathy in sensitive situations
- Are confident using Microsoft Office (Word, Excel, Outlook)
- Can work both independently and as part of a team
- Stay accurate and focused, even when things get busy
- Are adaptable, proactive, and ready to learn
An understanding of social housing or working with diverse communities is helpful – but what really matters is your commitment to people.
What We Can Offer You
- Flexible working opportunities including flexi‑time and hybrid working
- Excellent pension scheme with a high level of employer contributions
- Free, fully equipped onsite gym and changing facilities
- The opportunity to carry out volunteer work for 3 days a year through our Make a Difference scheme
- Annual leave of 25 days (rising to 30 days) plus Bank Holidays and holiday trading option
- Free Employee Assistance programme, including free counselling
- Free annual flu vaccination
- Cycle to Work scheme
- The opportunity to work in a beautiful and vibrant part of the Southwest
- It’s fun to work here! With regular company and team events
- Access to our extensive employee reward portal which includes discounts for multiple everyday retailers
We are a committed Equal Opportunities employer. We welcome applications from suitably talented people from any community and background.
Housing Assistant employer: CIH International Housing Group
Join us as a Housing Assistant and be part of a dynamic team dedicated to making a positive impact in the community. We offer flexible working opportunities, a supportive work culture, and numerous employee benefits including a generous pension scheme, access to a fully equipped gym, and the chance to engage in meaningful volunteer work. With a focus on personal growth and a vibrant location in the Southwest, this role is not just about administration; it's about contributing to something greater.
Contact Details:
CIH International Housing Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Assistant
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend local events, and connect with others on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute to their mission. This will help you stand out and show that you're genuinely interested in making a difference.
✨Tip Number 3
Practice your communication skills! Whether it's answering common interview questions or discussing your experiences, being clear and confident will make a great impression. Remember, empathy is key in this role, so showcase that!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our community-focused team.
We think you need these skills to ace Housing Assistant
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Housing Assistant role. Highlight your relevant experience and skills that match what we’re looking for, like your organisational abilities and people skills.
Show Your Passion:Let us see your enthusiasm for making a difference in the community. Share any experiences or motivations that drive you to work in social housing and how you can contribute to our mission.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon, so we can easily see how you fit into our team and the role.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at CIH International Housing Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Housing Assistant. Familiarise yourself with the key tasks like providing administrative support and communicating with residents. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your People Skills
Since this role involves working closely with residents and colleagues, be prepared to discuss your experience in building positive relationships. Think of examples where you've communicated effectively or shown empathy in sensitive situations, as these qualities are crucial for success.
✨Demonstrate Your Organisational Skills
Being organised is key for a Housing Assistant. Bring up specific instances where you've managed multiple tasks efficiently or adapted to changing priorities. This will show that you can handle the fast-paced environment and keep processes running smoothly.
✨Be Ready to Discuss Your Tech Savvy
As you'll be using Microsoft Office tools like Word, Excel, and Outlook, be ready to talk about your proficiency with these applications. If you have any relevant examples of how you've used them in previous roles, share those to highlight your capability.
