Housing Allocations Officer

Housing Allocations Officer

Full-Time 31226 - 31226 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Help people access social housing and guide them through the allocations process.
  • Company: Join Broxbourne Council's supportive Housing Allocations Team.
  • Benefits: Generous leave, training, pension scheme, and free leisure centre access.
  • Other info: Enjoy a hybrid working model and excellent career growth opportunities.
  • Why this job: Make a real difference in people's lives while developing your career.
  • Qualifications: Experience in local authority housing, strong communication skills, and a passion for helping others.

The predicted salary is between 31226 - 31226 £ per year.

An exciting opportunity has arisen to join Broxbourne Council's Housing Allocations Team. This key role within the Council's Housing Service is responsible for ensuring that applicants receive fair and consistent access to social housing. The Housing Allocations Officer assesses Housing Register applications, determines levels of housing need in line with the Council's Allocations Policy and relevant legislation, and guides applicants through the allocations and bidding process.

Key responsibilities include:

  • Working as part of a busy, supportive team
  • Collaborating with housing associations, internal departments and external agencies to deliver a transparent and efficient allocations service

Required qualifications and experience:

  • Previous experience working within a local authority housing setting
  • Knowledge of relevant legislation
  • A genuine interest in helping people
  • Excellent communication skills
  • Previous experience in a customer-facing role
  • Good written and analytical skills
  • GCSE (or equivalent) in English and Maths
  • A full driving licence

Benefits:

  • Generous leave entitlement
  • Employee Assistance Programme
  • Benefits platform
  • Full training and development programme
  • Membership of the Local Government Pension Scheme
  • Free membership to the Council's local leisure centres, which includes free access to gyms, swimming pools, fitness classes, racket sport sessions, a health suite and a range of generous discounts across other leisure and culture services

Broxbourne Council is an Equal Opportunities employer.

Housing Allocations Officer employer: CIH International Housing Group

Porchlight is an exceptional employer dedicated to making a meaningful impact in the lives of vulnerable individuals in North Kent. With a strong commitment to employee well-being, we offer generous annual leave, a supportive pension scheme, and access to mental health resources, all within a collaborative and inclusive work culture. Our focus on professional development ensures that our staff have ample opportunities for growth while working in a hands-on role that truly makes a difference in the community.

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Contact Details:

CIH International Housing Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Housing Allocations Officer

Dive into Local Government Events

Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like CIH International Housing Group, are looking for. Plus, it shows your genuine interest in the sector!

Join Relevant Networks

Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.

Utilise Your University’s Resources

If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like CIH International Housing Group and can help you get your foot in the door for these full-time public sector roles.

Stay Updated with Government Initiatives

Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.

We think you need these skills to ace Housing Allocations Officer

Communication Skills
Problem-Solving Skills
Attention to Detail
Teamwork
Adaptability
Customer Service
Interpersonal Skills

Some tips for your application 🫡

Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.

Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.

Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.

Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for CIH International Housing Group and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.

How to prepare for a job interview at CIH International Housing Group

Get to Know Public Sector Values

Before your interview with CIH International Housing Group, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.

Brush Up on Regulatory Knowledge

Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.

Highlight Teamwork and Collaboration

The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!

Prepare Real-Life Examples

Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for CIH International Housing Group.