At a Glance
- Tasks: Support housing operations, manage reviews, and ensure compliance with homelessness laws.
- Company: Join Braintree District Council, dedicated to improving community welfare and housing services.
- Benefits: Enjoy a hybrid work model, competitive pay, and the chance to make a real impact.
- Why this job: Be part of a team that champions social justice and supports vulnerable communities.
- Qualifications: Experience in homelessness law and housing policy is essential; understanding of local government is a plus.
- Other info: This is a temporary role for 3-4 months, with flexible working days.
The predicted salary is between 66000 - 69000 £ per year.
Braintree District Council is seeking to recruit a Homelessness Reviews and Quality Assurance Officer on a 3-4 month temporary basis.
The Role: We are looking for an experienced individual to join the team on a 4 or 5 days a week basis, supporting the Housing Operations Manager and focusing on specific areas of the service. This role is offered on a hybrid basis with a requirement of 2 days a week in the office.
Accountabilities:
- Maintain specialist knowledge on all legal, policy and best practice developments in homelessness, housing advice, allocations and related areas.
- Take the lead in drafting replies to MP enquiries and complaints across the Housing Operations Service; identifying any training and development needs or changes to procedure which may be required.
- Undertake the S202 Homelessness Review Officer role and ensure all statutory duties in relation to review decisions are met.
- Support the Team Managers with managing the performance of their teams, including conducting quality reviews.
- Provide specialist advice and guidance to senior managers, members, colleagues, on allocations, housing advice and homelessness issues.
- Support the effective operation and management of temporary accommodation to minimise use of Bed & Breakfast and to support the aim of reducing the number of households in temporary accommodation.
- Safeguard and promote the welfare of children, young people and vulnerable adults using the Council's Housing Services.
- Assist with resilience in the Housing Service, working flexibly across the teams as required.
- Contribute to partnership work with the Council's key partner agencies in order to enhance the development of prevention services.
- Ensure all BVPIs, KPIs and local performance indicators are adhered to and improved upon wherever possible.
The Experience You Will Bring:
- Detailed, advanced level working knowledge of current homelessness law, policy and practice.
- Good understanding and knowledge of housing allocations law and policy and practice.
- Understanding of the wider context of Housing.
- Understanding of local government, political context and democratic process.
- Understanding of Equality and Diversity and how this affects service delivery, especially in regard to vulnerable customers.
- Aware of the relevant provisions contained within other social welfare legislation relating to the assistance which may be provided to homeless and other vulnerable households.
If you are interested in finding out more about this role, please visit our Braintree District Council website or apply using the link below.
Please Note: Essex County Council is advertising this role on behalf of Braintree District Council and if successful you will be employed by Braintree District Council.
Homelessness Reviews and Quality Assurance Officer - Braintree DC employer: CIH International Housing Group
Contact Detail:
CIH International Housing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Homelessness Reviews and Quality Assurance Officer - Braintree DC
✨Tip Number 1
Familiarise yourself with the latest homelessness laws and policies. This role requires a detailed understanding of current legislation, so being well-versed in these areas will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the housing sector. Attend local council meetings or community events to connect with individuals who work in similar roles. This can provide valuable insights and potentially lead to recommendations.
✨Tip Number 3
Prepare to discuss your experience with quality assurance and performance management. Be ready to share specific examples of how you've improved processes or outcomes in previous roles, as this is a key aspect of the job.
✨Tip Number 4
Research Braintree District Council's current initiatives and challenges in homelessness services. Showing that you understand their specific context and needs will demonstrate your genuine interest in the role and the organisation.
We think you need these skills to ace Homelessness Reviews and Quality Assurance Officer - Braintree DC
Some tips for your application 🫡
Understand the Role: Before applying, make sure you thoroughly understand the responsibilities and requirements of the Homelessness Reviews and Quality Assurance Officer position. Tailor your application to highlight your relevant experience in homelessness law and policy.
Highlight Relevant Experience: In your CV and cover letter, emphasise your advanced knowledge of homelessness law, housing allocations, and your experience in quality assurance. Use specific examples to demonstrate how your background aligns with the job description.
Showcase Your Skills: Make sure to showcase skills that are crucial for this role, such as your ability to draft responses to MP enquiries, conduct quality reviews, and provide guidance on housing issues. Mention any experience working with vulnerable populations and understanding of equality and diversity.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A well-presented application reflects your attention to detail and professionalism, which is essential for this role.
How to prepare for a job interview at CIH International Housing Group
✨Know Your Homelessness Law
Make sure you have a solid understanding of current homelessness law, policy, and practice. Brush up on the latest developments and be ready to discuss how they impact service delivery.
✨Demonstrate Your Experience
Prepare examples from your past work that showcase your experience in quality assurance and reviews. Highlight specific situations where you've successfully managed performance or improved processes.
✨Understand the Local Context
Familiarise yourself with the local government structure and political context in Braintree. Being able to discuss how these factors influence housing services will show your commitment and insight.
✨Showcase Your Communication Skills
As this role involves drafting replies to MP enquiries and complaints, be prepared to demonstrate your strong written and verbal communication skills. Practice articulating your thoughts clearly and concisely.