At a Glance
- Tasks: Support individuals facing homelessness by developing tailored support plans and providing tenancy assistance.
- Company: North Yorkshire Council, dedicated to community welfare and inclusivity.
- Benefits: Competitive salary, pension scheme, employee discounts, and wellbeing support.
- Other info: Full training provided, with excellent career development opportunities in a supportive environment.
- Why this job: Make a real difference in people's lives while gaining valuable experience in a rewarding role.
- Qualifications: Empathy, resilience, and strong communication skills; experience in housing is a plus but not essential.
The predicted salary is between 29064 - 31537 £ per year.
Salary: £29,064 - £31,537 per annum
Grade: G
Contract: Permanent
Hours: 37 hours per week
Location: Northallerton, North Yorkshire
Do you have experience in the housing, homelessness or support sector or do you have the personality and skills to support someone in their time of need? Are you looking for a role that is challenging but offers lots of job satisfaction? As our Homelessness Prevention Support Officer, you will assist staff in the delivery of the housing options and advice service, developing support plans for each client’s individually assessed support needs. You will provide tenancy support for clients in temporary and move on accommodation and will liaise with external agencies, client’s families and carers as required.
What will you bring? This is a very challenging role that requires someone who is resilient, has empathy and patience to deal with clients with complex support needs. You will also have:
- Experience in good customer focus and building good relationships
- Excellent communication skills both verbal and written
- The ability to empower and enable clients to make informed choices
- Be able to work under pressure and manage your time effectively
- The desire to learn
We specifically want to know about you and your motivation for applying so please complete the supporting evidence section of the application form, giving details of what your motivation is for applying, what skills you can bring to the role, and how you meet the following criteria:
- Good customer focus and building relationships
- Excellent communication skills
- Empowering people and/or clients to make informed choices
- Working under pressure
What can we offer you? In addition to your salary, we offer a range of great benefits to help you financially and make life a bit easier. These include:
- A local government pension scheme with 15.1% employer contribution
- Salary sacrifice schemes
- Employee discount benefits including shopping, supermarkets, gym discounts and more
- Travel loans
- Health Assured – confidential help and support for your wellbeing
Ideally, we are looking for someone who has experience in housing, homelessness, or the support sector, although this is not essential as full training will be provided.
Key Dates:
- Closing Date: 28th June 2026
- Interview Date: w/c 6th July 2026 at Campus@Treadmills, Northallerton
Enhanced Level DBS Disclosure is required for appointment to this post. It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with adults at risk. We are committed to the inclusion, safeguarding, and promoting the welfare of adults at risk.
NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies. We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.
North Yorkshire Councils’ purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other’s contributions; we therefore welcome applications from individuals of all backgrounds.
Homeless Prevention Support Officer employer: CIH International Housing Group
As a Homeless Prevention Support Officer with North Yorkshire Council, you will join a dedicated team committed to making a real difference in the lives of individuals facing homelessness. Our supportive work culture prioritises employee wellbeing and professional growth, offering comprehensive training and a range of benefits including a generous pension scheme and employee discounts. Located in the heart of Northallerton, this role not only provides job satisfaction through meaningful work but also fosters a diverse and inclusive environment where every team member is valued.
Contact Details:
CIH International Housing Group Recruitment Team
