At a Glance
- Tasks: Support homeless patients in hospitals with housing advice and advocacy.
- Company: Join Imperial College Healthcare NHS Trust, a leader in patient care and innovation.
- Benefits: Flexible working, career development, and staff recognition schemes.
- Other info: Be part of a dynamic team committed to tackling health inequalities.
- Why this job: Make a real difference in the lives of vulnerable patients while advancing your healthcare career.
- Qualifications: Experience in housing support and strong communication skills required.
The predicted salary is between 30414 - 36989 £ per year.
Fulfil your potential in hospitals that make history: Charing Cross, Hammersmith, St Mary's, Queen Charlotte's & Chelsea and Western Eye. With five world-renowned hospitals, Imperial College Healthcare NHS Trust is full of opportunity if you are looking to develop your healthcare career. We are an NHS Trust of approximately 16,000 people, providing care for over a million and a half patients from north west London and beyond every year. We have a rich heritage and an ambitious vision for the future of our patients and local communities.
Job overview
Are you a motivated, dynamic, and enthusiastic housing officer with significant experience of working with people that are homeless or rough sleeping? Would you like to work within an acute hospital supporting patients that are homeless or at risk of homelessness? If so, we have an exciting opportunity for you to be involved in our specialist Homeless Health team at a critical time in its development. We have a Band 5 Homeless Health Housing Coordinator post within the team that we are recruiting to as our team has been funded by an extra 3 years with development opportunities.
The Homeless Health team is multi-disciplinary and operates a reactive and fast-moving service. The team is necessary to redress the stark health inequalities suffered by the homeless population. The average age of death for rough sleepers is 43 years old (women) and 47 (men) compared with 80 and 74 in the general population. The homeless health team seeks to overcome the barriers that homeless people face accessing high quality services. Through this approach, the team also aims to reduce delayed and premature discharges, and reduce unscheduled admissions and A&E attendances.
The Homeless Health Housing Coordinator will work with patients on our wards, in Accident and Emergency (A&E) and may need to outreach into the community to support patients to secure housing, access health care and post discharge for follow ups. The post holder will be expected to work on site Monday to Friday.
Main duties of the job
- You will play a vital role in improving the quality of care for homeless hospital patients by providing specialist housing advice, advocacy, support, and quality discharge interventions, with a particular focus on accommodation options.
- Working as part of a multi-disciplinary Homeless Health team, you will ensure safe, appropriate, and sustainable hospital discharges and support patients to access housing, benefits, primary health care, and follow-up appointments after discharge.
- You will undertake detailed housing assessments that will help prove a patient’s homelessness, eligibility, priority for housing and established local connection.
- You will maintain regular contact with and support a caseload of patients during admission and post-discharge, including visiting discharge locations and escorting patients to appointments when necessary.
- You will accompany patients to Housing Options offices to provide face-to-face advocacy and resolve disputes to achieve the best outcomes.
- You will act as an advocate for patients within the clinical setting and with external agencies, clearly communicating patient circumstances to hospital staff and external providers.
- You will assist patients to understand and obtain their welfare, housing, and related rights, addressing barriers such as language, culture, mental or physical health.
- You will be good at partnership working, building relationships and liaising with Local Authorities Housing departments and hospital clinical teams.
Working for our organisation
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career. Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities. We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.
Environmental sustainability
Climate change and poor air quality is a health emergency that harms people’s health and wellbeing and widens health inequalities. The Trust is also committed to reducing its impact on the environment by reducing our greenhouse gas emissions to Net Zero by 2045. All our employees have a role to play, and we have an active green network that supports staff to act in ways that ensures that our services are efficient, sustainable and reduce our impact on the environment.
Homeless Health Housing Coordinator employer: CIH International Housing Group
At Imperial College Healthcare NHS Trust, we pride ourselves on being an exceptional employer dedicated to fostering a supportive and innovative work environment. As a Homeless Health Housing Coordinator, you will join a passionate multi-disciplinary team committed to addressing health inequalities and improving patient care for the homeless population. With ample opportunities for career development, flexible working arrangements, and a strong emphasis on employee wellbeing, you will be empowered to make a meaningful impact in the community while advancing your healthcare career in one of London's leading hospital trusts.
Contact Details:
CIH International Housing Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Homeless Health Housing Coordinator
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like CIH International Housing Group.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at CIH International Housing Group.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like CIH International Housing Group, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Homeless Health Housing Coordinator
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at CIH International Housing Group.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at CIH International Housing Group.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to CIH International Housing Group. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at CIH International Housing Group. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at CIH International Housing Group
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research CIH International Housing Group’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
