Salary £32,000 to £38,000 per annum dependent on skills and experience. Plus 34 days leave, rising to 39 and a health cash plan saving you and your children over £1140 a year.
Permanent, full time (37.5 hpw).
Hybrid role covering Oxfordshire and High Wycombe.
We can't offer a CoS for this role.
Home, a place where you belong
A Housing Manager with a spin, you'll be our income and arrears specialist. Your niche will be helping customers stay in their homes while protecting income for reinvestment. No estate inspections, no anti-social behaviour cases, just the space to specialise, work smart and make an impact. You will be home based, heading out into the community for arrears visits and court 1-2 days per week.
What you'll do
- Proactively manage rent accounts to reduce arrears and prevent bad debt.
- Agree realistic repayment plans that balance customer needs and business goals.
- Support customers to maximise income through benefits and wider financial help.
- Work towards achieving targets set.
- Act early on risk, using data to spot issues before they escal ... ]
- Represent the organisation at court and work closely with internal partners.
You have
- Experience managing rent accounts, arrears, or income recovery.
- Confidence negotiating repayment plans with empathy and clarity.
- Knowledge of welfare benefits or income maximisation, or equivalent experience.
- Strong organisation skills and manage your workload independently.
- A customer-first mindset, balancing support with firm decision making.
- A full driving licence and access to a vehicle.
The practical bits
- You'll manage your own diary, working Monday to Friday with flexibility.
- You'll cover 2-3 patches. You’ll mostly work from home, with one or two day a week on the road.
- You need a vehicle insured for business use, and we pay your mileage.
- You need an Enhanced DBS check that we pay for.
What's in it for you?
- 34 days leave, rising to 39 (this includes bank holidays and a "me day") and the option to buy 5 more each year.
- 2 paid volunteering days each year.
- Matching pension contribution (up to 7% and life insurance of 3x basic salary).
- Instant pay access with Stream.
- 800 discounts on shops, holidays, days out, tech and more.
For reasonable adjustments email recruitment@homegroup.org.uk.
Housing Manager in High Wycombe employer: CIH International Housing Group
Porchlight is an exceptional employer dedicated to making a meaningful impact in the lives of vulnerable individuals in North Kent. With a strong commitment to employee well-being, we offer generous annual leave, a supportive pension scheme, and access to mental health resources, all within a collaborative and inclusive work culture. Our focus on professional development ensures that our staff have ample opportunities for growth while working in a hands-on role that truly makes a difference in the community.
Contact Details:
CIH International Housing Group Recruitment Team
