At a Glance
- Tasks: Manage housing estates and support tenants in a dynamic environment.
- Company: Join Harlow District Council, a thriving local authority.
- Benefits: Earn £30 per hour with flexible working options after training.
- Other info: Great location with easy access to London and vibrant local amenities.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Experience in housing management and excellent communication skills required.
The predicted salary is between 30 - 30 £ per hour.
Harlow District Council are delighted to be supporting Harlow District Council to recruit a temporary Housing Officer on a 3 month basis. Please note that this post requires the successful individual to be based on site full time initially and then moving to a minimum of 3 days per week on site once training and induction has been completed. You will need access to a car and must be able to travel around the district.
The role: Harlow District Council are seeking an experienced Housing Officer who is available on short notice to join the Housing Management Team and be responsible for estate and tenancy management duties in accordance with the Council's agreed policies and working practices, delivering a first-class service that is value for money and customer focused. As a Housing Officer you will work as part of a team responsible for management of the councils housing stock, ensuring that customers are given help and support in sustaining their tenancies. You will be directly responsible for service delivery of areas including:
- Dealing with breaches of tenancy conditions.
- Responding to reports of anti-social behaviour, including working with our partner agencies to take effective action to tackle unacceptable behaviour.
- Carrying out tenancy audits, ensuring we understand the needs of our tenants, and addressing any issues arising.
- Dealing with tenancy related issues including successions, assignments and estate related incidents in line with relevant Housing law and the Councils policies.
- Assisting residents with enquiries regarding their tenancies and leases and providing support where required.
- Engaging with customers and encouraging their involvement in decisions relating to the Housing Service.
The experience you will bring:
- Knowledge and experience of Housing management gained in local authority, RSL or related organisation, including contact with general public.
- Excellent people skills, with the ability to communicate effectively and diplomatically at all levels, and with a wide range of people.
- A proactive and solution focused approach to problem solving.
- Knowledge of current housing legislation used to address antisocial behaviour.
- Understanding of the key aspects of landlord and tenant legislation.
- Able to work effectively within a pressurised, customer focused environment, prioritise tasks against competing demands and deliver to very tight deadlines.
- Good administration and IT skills.
Housing Officer (temp) - Harlow District Council employer: CIH International Housing Group
Transform Housing & Support is an exceptional employer dedicated to making a meaningful impact in the lives of vulnerable individuals. Located in Reigate, our supportive work culture fosters personal and professional growth, offering tailored training programmes and flexible working arrangements to help you thrive. With a strong focus on employee wellbeing and a commitment to diversity, you'll find a rewarding career where your contributions truly matter.
Contact Details:
CIH International Housing Group Recruitment Team
