H&T 4792 - G2 Support Officer (Homelessness) (604437) in Hamilton

Support Officer – Housing Support

Location: Brandon Gate, Hamilton

Hours: 35 hours per week. Salary: £33,468 – £34,399 per year. Two posts: one permanent, one fixed term until July 2027.

Responsibilities

As a Support Officer you will deliver a wide range of services to homeless households, including support, case management, and liaison with agencies to safeguard and promote the welfare of vulnerable people.

Qualifications & Experience

Applicants should have:

• Similar experience working in a housing support service with clients in vulnerable or distressed situations.
• Knowledge of current issues and legislation in relation to the protection of children and vulnerable adults.
• Practical knowledge of IT packages including the Academy & Microsoft Office Suite.
• Ability to organise, prioritise workload effectively, and adapt to changing priorities.
• Excellent communication skills and ability to liaise with a variety of agencies.
• Willingness to undertake further training/qualifications, including those introduced by the Scottish Social Services Council.

Legal & Disclosure Requirements

• Post is excepted under the Rehabilitation of Offenders Scotland Act 2020.
• Post is a regulated role with adults under the Disclosure Scotland Act 2020; applicants barred from working with adults are ineligible.
• Preferred candidates must join the PVG Scheme or undergo a PVG Scheme Update check before formal offer.

Overseas Criminal Records Check

Applicants born outside the UK or who have lived/worked abroad for at least three months in the past 10 years must provide a translated Overseas Criminal Record Check with evidence of no pending criminal proceedings.

Equal Opportunities & Inclusion Statement

• The Council welcomes applications from all sectors, including under‑represented groups, people with disabilities, care‑experienced backgrounds, ethnic minorities, military service backgrounds and new Scots.
• As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the essential criteria.
• As holders of the UK Armed Forces Covenant Gold Award, we guarantee an interview to service leavers, veterans, reservists and their close family members who meet the essential criteria.