H&T 4585 - G2 Housing Officer (604422) in Hamilton

Location: Brandon Gate, Hamilton

Hours: 35 hours per week, fixed term until 28 February 2027

Salary / Hourly Rate: £33,468 - £34,399 per year

An exciting opportunity for career development has arisen for an experienced individual to join the Hamilton Housing Team within Housing Services. As a Housing Officer you will be responsible for delivering a wide range of housing services to our customers. Therefore, you should have similar experience of working within a housing related environment and have an understanding of current issues and legislation in relation to homelessness, allocations, estate management, rent recovery and dealing with anti-social behaviour.

Excellent IT skills are required as well as the ability to organise and prioritise workload in an effective way and to respond and adapt to changing priorities required in delivering a quality service. You should possess excellent communication skills and have the ability to liaise effectively with a variety of agencies.

Please provide evidence of your experience and achievements in the five specific behaviours framework: 'Efficient, Flexible, Leading, Working with Others and Performing'. Please explain your experience of working in a reactive role managing your own caseload. Please explain what experience you have of dealing with vulnerable people.

South Lanarkshire Council are committed to delivering excellent customer service. Please describe how you would ascertain and manage client expectations, while still delivering excellent customer service.

If you require to submit any further additional information to support your application (not a CV), please upload this under supporting documents. Please apply online – All correspondence will be via your email address.

Preferred candidates identified after the selection event process will be required to assist the recruitment team, if need be, to ensure timely completion of recruitment checks. If recruitment checks are not completed within a reasonable timescale, you may be automatically withdrawn from this position.

Canvassing of elected members or employees of South Lanarkshire's Council directly or indirectly in connection with any appointment within the Council shall disqualify the applicant.

This post is excepted in terms of the Rehabilitation of Offenders Scotland Act 2020. Preferred candidates will be required to complete a Level 1 disclosure check, prior to a formal offer of employment being made.

An Overseas Criminal Records Check is required where applicants born outside the UK (Scotland, England, Wales and Northern Ireland) or who have lived or worked outside the UK for a continuous period of three months in the past 10 years. Applicants are responsible for providing evidence of the Overseas Criminal Record Check. The check must be translated into English and should come from the police, judicial authority, government department or home embassy of the country or countries concerned. The check must include an official statement confirming that the applicant does not have any history of or pending criminal record proceedings. Checks may be carried out to authenticate the documents provided.

The Council is committed to fostering equality, diversity and inclusion in its workforce. Therefore, we welcome applications from all sectors of the community, including under-represented groups within our workforce. We are keen to receive applications from candidates who have a disability, who are from a care experienced background, who are from a black, Asian or minority ethnic background, from a military service background and from those who are new Scots.

As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the essential criteria as outlined in the job profile for this position. As proud holders of the UK Armed Forces Covenant Gold Award, the Council is also committed to supporting members of the armed forces community, including service leavers, veterans, reservists and their families. In line with this commitment, service leavers, their close family members, veterans and reservists will be guaranteed an interview if they meet the essential criteria as outlined in the job profile.

As an employee of South Lanarkshire Council, you would also receive a wide range of benefits including:

• Enrolment in award winning local government pension scheme
• To increase the value of their pension pot, Local Government Employees can opt to join the Salary Sacrifice Shared Cost AVC scheme.
• Up to 33 days annual leave
• Public holiday entitlement (up to 10 days)
• Occupational sick pay
• Family friendly policies – flexible working and leave, maternity/paternity leave enhanced leave.
• Employee Discounts – including discounts at the cinema.
• Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support)

About Us: South Lanarkshire Council is the unitary authority serving the South Lanarkshire council area in Scotland. The council has its headquarters in Hamilton, has 16,000 employees, and a budget of almost £1bn. The large and varied geographical territory takes in rural and upland areas, market towns such as Lanark, Strathaven and Carluke, the urban burghs of Rutherglen, Cambuslang, and East Kilbride which was Scotland's first new town. Our vision is for South Lanarkshire as set out in our Economic Strategy is to have one of the strongest and most dynamic economies in Scotland, where businesses, communities, and residents achieve their full potential and prosper. We will achieve this through three key interrelated themes:

• People - skills, learning and employability
• Place - physical infrastructure and place
• Business - business development and growth