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- Tasks: Deliver housing services and support to prevent homelessness for individuals in prison.
- Company: Join a forward-thinking council dedicated to sustainable housing solutions.
- Benefits: Enjoy up to 33 days annual leave, flexible working, and a fantastic pension scheme.
- Other info: Diverse and inclusive workplace with opportunities for career growth and development.
- Why this job: Make a real difference in people's lives while gaining valuable experience in housing services.
- Qualifications: Experience in housing or criminal justice environments is preferred; strong communication skills are essential.
The predicted salary is between 33468 - 34399 £ per year.
Applications must be received by 24 May 2026 at 11:55PM.
Location: Council Headquarters, Hamilton
35 hours per week, fixed term until 31 March 2027
Work pattern: Monday – Thursday 8.45am – 4.45pm, Friday 8.45am – 4.15pm
Salary: £33,468 – £34,399 per year.
Role Overview
Experienced Housing Officer needed for Sustainable Housing on Release for Everyone (SHORE) team within Central Homelessness Team.
Key Responsibilities
- Deliver a wide range of housing services to customers, including understanding of homelessness legislation, allocations, estate management, rent recovery and anti‑social behaviour.
- Provide face‑to‑face housing options advice to prisoners at HMP Barlinnie and HMP Addiewell, ensuring tenancy sustainment where possible or developing housing plans to prevent homelessness.
- Undergo required prison and personal protection training.
- Ensure compliance with policy and procedures, monitor and audit casework, and process complaints according to procedure and standards.
- Use IT skills to organise and prioritise workload effectively and adapt to changing priorities.
- Communicate and network with key partners, prisoners, and telephone contacts, liaising with service users, public bodies and third sector agencies.
Qualifications & Experience
- Experience working in a housing related environment with knowledge of homelessness legislation and practice.
- Experience working in a prison or criminal justice environment is desirable.
- Experience with policies and procedures, casework monitoring and auditing.
- Excellent IT skills, organisational and prioritisation ability.
- Strong communication skills and ability to liaise with various stakeholders.
Legislative and Disclosure Requirements
This post is excepted in terms of the Rehabilitation of Offenders Scotland Act 2020 and is considered a Regulated Role with Adults under the Disclosure Scotland Act 2020. Applicants barred from working with adults cannot apply. Preferred candidates will be required to join the PVG Scheme or undergo a PVG Scheme Update check prior to formal offer. An Overseas Criminal Records Check is required for applicants born outside the UK or who have lived or worked outside the UK continuously for three months in the last ten years. The check must be translated into English and include an official statement confirming no history of or pending criminal record proceedings.
Equal Opportunities and Inclusion Statement
The Council is committed to fostering equality, diversity and inclusion. Applications are welcomed from all community sectors, including under‑represented groups, disabilities, care‑experienced backgrounds, black/Asian/minority ethnic backgrounds, military service backgrounds and those who are new Scots. Disability Confident and Armed Forces Covenant Gold Award commitments guarantee interview opportunities for eligible applicants.
Benefits
- Enrolment in award winning local government pension scheme.
- Options to join the Salary Sacrifice Shared Cost AVC scheme to increase pension pot.
- Up to 33 days annual leave.
- Public holiday entitlement (up to 10 days).
- Occupational sick pay.
- Family‑friendly policies – flexible working, leave, maternity/paternity and enhanced leave.
- Employee discounts (e.g., cinema).
- Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program).
H&T 4498 - G2 Housing Officer (604368) in Hamilton employer: CIH International Housing Group
Contact Detail:
CIH International Housing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land H&T 4498 - G2 Housing Officer (604368) in Hamilton
✨Tip Number 1
Get to know the company and its values before your interview. Research their approach to housing services and homelessness legislation, so you can show how your experience aligns with their mission.
✨Tip Number 2
Practice your communication skills! Since you'll be liaising with various stakeholders, it’s crucial to articulate your thoughts clearly. Consider mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows your interest in the role and helps you understand if the position is the right fit for you. Think about what you want to know regarding their policies and procedures.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace H&T 4498 - G2 Housing Officer (604368) in Hamilton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in housing services and knowledge of homelessness legislation. We want to see how your skills align with the role, so don’t hold back on showcasing relevant examples!
Showcase Your Communication Skills: Since this role involves liaising with various stakeholders, it’s crucial to demonstrate your strong communication abilities. Use clear and concise language in your application, and consider including specific instances where you’ve successfully communicated complex information.
Highlight IT Proficiency: We’re looking for someone who can effectively use IT to manage their workload. Mention any relevant software or tools you’re familiar with, and provide examples of how you’ve used technology to improve efficiency in your previous roles.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive your details directly and can process your application smoothly. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at CIH International Housing Group
✨Know Your Legislation
Make sure you brush up on homelessness legislation and housing policies before the interview. Being able to discuss relevant laws and how they apply to the role will show that you're not just familiar with the basics, but that you’re genuinely invested in the position.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your experience in housing services, especially in a prison or criminal justice environment. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Communicate Effectively
Since strong communication skills are key for this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or family member to refine your responses and ensure you can engage with various stakeholders effectively.
✨Be IT Savvy
Familiarise yourself with any relevant IT systems or software that may be used in the role. Being able to discuss how you’ve used technology to manage workloads or improve processes in previous jobs will demonstrate your adaptability and organisational skills.