Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us as an Estate Assistant, maintaining gardens and communal areas while ensuring top-notch service.
- Company: The Guinness Partnership is a leading affordable housing provider, dedicated to community and customer service.
- Benefits: Enjoy competitive pay, career progression, lifestyle perks, and a generous pension contribution.
- Why this job: Be part of a team that values customer satisfaction and community impact in a supportive environment.
- Qualifications: Experience in grounds maintenance, customer service skills, and a full UK driving license required.
- Other info: Work Monday to Friday, 8:00am - 4:00pm, with opportunities for personal and professional growth.
The predicted salary is between 22000 - 29000 £ per year.
About the Role
We have an exciting opportunity for an Estate Assistant to join our team on a permanent, full-time basis across our sites in Stockport and surrounding areas. You will provide a high-quality cleaning, grounds, and garden service, ensuring compliance with agreed standards, specifications, and timescales. This will include cleaning internal communal areas and keeping external areas well maintained such as refuse removal and gardening.
You will represent Guinness on site, fostering positive working relationships with customers, contractors, and colleagues to provide access, report any responsive repairs, fly tipping, graffiti, and safeguarding alerts.
What we’re looking for
We are a customer-focussed organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced Estate Assistant, but you will also have great customer service skills and a willingness to go the extra mile. You will also be able to demonstrate the below essential skills:
- Proven professional experience of delivering grounds maintenance across a variety of sites and garden types.
- Experience and knowledge of lawn, shrub, and plant care.
- Proven experience of achieving high levels of customer satisfaction.
- Ability to carry out physical tasks within Health & Safety guidelines.
- Ability to work effectively within a team and without high levels of supervision.
- Able to demonstrate Guinness Behaviours.
- Knowledge of Health & Safety legislation, including COSHH and PPE.
- Full UK driving license.
What we can offer you
We offer an excellent benefits package that help make The Guinness Partnership a great place to work. These include but aren’t limited to:
- Competitive pay £25,845 per annum.
- 35 hours per week Monday - Friday 8:00am - 4:00pm.
- Career progression and development.
- Helping to save for your future! Guinness will contribute up to 9% towards your pension on a matched basis.
- Excellent lifestyle benefits portal including cycle to work scheme and fantastic discounts at supermarkets and many other shops, online retailers & leisure activities.
- Health care cashback plan.
- Employee Assistance Programme, plus more!
To find out more about the key responsibilities of the role and to ensure you meet the essential criteria, please review the role profile. To be considered for this role please follow the online application process by submitting your CV or get in touch to learn more.
Estate Assistant employer: CIH International Housing Group
Contact Detail:
CIH International Housing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estate Assistant
✨Tip Number 1
Familiarise yourself with the specific grounds maintenance practices and customer service standards that The Guinness Partnership upholds. Understanding their approach will help you align your experience with their expectations during any discussions.
✨Tip Number 2
Highlight your ability to work independently as well as part of a team. Be prepared to share examples from your past roles where you've successfully managed tasks without supervision while also collaborating effectively with colleagues.
✨Tip Number 3
Demonstrate your knowledge of Health & Safety legislation, particularly COSHH and PPE. Being able to discuss how you have implemented these guidelines in previous roles will show your commitment to safety and compliance.
✨Tip Number 4
Prepare to discuss your experience with customer satisfaction. Think of specific instances where you went above and beyond to meet customer needs, as this aligns perfectly with the customer-focused ethos of The Guinness Partnership.
We think you need these skills to ace Estate Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in grounds maintenance and customer service. Use specific examples that demonstrate your ability to meet the essential skills outlined in the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your previous experiences align with the responsibilities of an Estate Assistant and express your commitment to providing excellent customer service.
Highlight Health & Safety Knowledge: Since knowledge of Health & Safety legislation is crucial for this role, ensure you mention any relevant training or experience you have in this area. This could include COSHH and PPE knowledge, which are specifically mentioned in the job description.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at CIH International Housing Group
✨Showcase Your Customer Service Skills
As the role is customer-focused, be prepared to discuss your previous experiences in providing excellent customer service. Share specific examples where you went the extra mile to ensure customer satisfaction.
✨Demonstrate Your Grounds Maintenance Knowledge
Highlight your experience with grounds maintenance and garden care. Be ready to talk about different types of plants, lawn care techniques, and any relevant certifications you may have.
✨Emphasise Teamwork and Independence
The position requires both teamwork and the ability to work independently. Prepare examples that illustrate how you've successfully collaborated with others as well as instances where you took initiative on your own.
✨Familiarise Yourself with Health & Safety Regulations
Understanding Health & Safety legislation is crucial for this role. Brush up on COSHH and PPE guidelines, and be ready to discuss how you ensure safety in your work environment.